Madison Southpark Apartment Homes 4605 Colony Road, Charlotte, NC 28226

"Don't move here save yourself the hell. Since day one I've had issues with this place. Did no one inspect it before allowing a new tenant to move in? Spiders galore! And lady bugs every where. Loose shower heads, unclean air filters, missing hinges, loose doors that shutter at night, broken blinds, thin walls, you can hear your neighbors music, smell their weed, the washer and dryer has issues, dusty ceilings, when I cook dust falls, uneven floors that dip, air vents that dont work properly, that's just the half of it. I can't wait to move!"

"I've lived here for over a year and have experienced running water through my ceilings from the apartment above me, currently my bathroom ceiling has been repaired twice and still has growing mold in it. I'm assuming whatever is causing this problem was not fixed and will continue. The Maintenance team has turned over completely 3 times and the Property leasing team has changed 3 times as well. Consistency is not a strong suit here. The water to the entire complex has been shut down 4/5 times due to emergency repairs. Lately, break ins and catalytic converter thefts are on the rise. I really want to like living here but I can't as it's not comfortable, safe or maintained consistently. I'm moving on."

"Not sure how much of a review I can leave since I dont move in for another wk but the office staff have been wonderful. Mya especially has been so helpful and could not be more friendly. She is definitely an asset to the company."

"The administration of this place has poor communication with renters. For example they will charge you for water, without showing a bill, trash usage and valet trash, statement fee, cable and internet is provided only by the apartment no choice , you have to have it. In my case at the end of my lease my security deposit did cover a bunch of charges that they came up with. If you are going to lease here just be aware of what they will charge you for."

"1) roach infestation is true. Not just the big outdoor kind (palmetto bugs) get in from outdoors, but also the small, gross, e.coli-carrying type. Further, they don't seem concerned about getting rid of them. We had an infestation from neighbors on the other side of the building but it never got better. Just worse until I moved to a new building. ($800 in moving bills later) still, two months after moving into our new place, we see roaches each week. 2) numerous break-ins and thefts in cars each week. Motorcycle stolen, you name it. 3) yes, tenants had the police called to our building 16 times in the first 6 months of 2016. Also, numerous visits by paramedics each week. Response by management is that they wanted to wait for the tenants' lease to expire and not renew despite numerous complaints from neighbors and concern for our safety. 4) new renovations are a joke and not comparable to the model or to what the renovated apartments were like under fairington. 5) management doesn't communicate effectively with anyone, it seems. Emails go unreturned for weeks. Nagging after them like children is the only way to get results. And even then, it takes days to get a reply and promised timeframes that not followed. Further, they tend to be argumentative and scapegoat anyone they can to make excuses for why things are as they are. 6) the standard of living here is a looooong way from "luxury." (See attached photos)"