Baymont by Wyndham Charlotte Airport / I-85 North

"Booked 2 rooms back in January for February the 10th stay in Charlotte in between flights. Booked with rewards points and $ confirmed the booking. We got to the airport called for the shuttle never got an answer there were five of us in the party. We took a taxi to the hotel to find it closed and all the mattresses stacked up outside. Went to the Comfort suite. We never got any kind of notice that the place was closed, thanks Wyndham."

"This Hotel is closed now for major update with another floor being added. When this is done it will be 5 star all the way. This will be the last review for a while. I am sure of it. I just helped move some things for a friend who worked here. 2025 will be all new!"

"I wasn’t expecting the best hotel when I booked this but off the Wyndham app it had decent reviews. Upon check-in the representative didn’t two words to me. I handed my drivers license as usual and about 3 minutes later of complete silence I was handed one key to the room with the room number written on it which I believe she muttered quietly when handing it to me (as the one word she may have said to me). Checkout being at 11am I had a (manager?) pounding on my door at 10:53am to see if we were out. The room wasn’t cleaned well. The table in it was visibly dirty, so was the floor in the bathroom with hair stuck to some like soap scum on the floor. There was mold on the ceiling above the shower. The hallways smelled gross, like a mix of curry and smoke and when I got to the room it smelled even stronger of some spray to cover up other smells. Maybe if they took the time to clean they wouldn’t need to just try to cake it over with chemically scent sprays. The elevator had its own unique gross smell. The bedsheets seemed to be clean and the bed was fairly comfortable, however for a king bed it came with 3 tiny pillows that was maybe meant for a twin bed. The shower drain was slow to drain like it was very clogged with hair. Immediately after turning on the shower my toes were underwater. The app stated that there would be a continental breakfast however when I checked in there was a sign stating they no longer offer the service. Apparently a box of mini prepackaged muffins would be too much for this place. If there was any hot food, I wouldn’t have even ate it with the cleanliness of this place. I definitely would not stay here again."

"The 3rd floor was absolutely horrible…from the hallway, to the rooms, to the stairwells.. the smell was gag worthy. I had to buy air fresheners and other “smell good” type of sprays for the duration of my stay and religiously “refreshed” the room. One of the reasons I chose this hotel was because the distance was close to where I had to be and because they had continental breakfast. There was no continental breakfast, only a poorly written apology. I also had to get several replacement room keys because the door handles were faulty. The employees were “nice” but that’s about where the compliments stop. 0 out of 10."

"Broken toilet. Stains everywhere from headboard to carpets. No breakfast food. Got switched to another room that roaches coming out of the A/C on the curtain & another was running around on top of the tv stand. I checked out early & immediately start shaking my things out in the parking lot. Also the location isn’t close to anything. & the shuttle to & from the airport is broken down."