The Residences at Renaissance

"I have had the worst experience ever! First they put the wrong information on my screening which made it look like I only have 4 months of rental history. After informing them of THERE mistake. They did nothing to correct it. Which made my deposit higher. They drug their feet with correspondence. Would hardly answer the phone. Very unprofessional. The list goes on. Trust. Save your time. Don't waste it."

"I received a call in June from a young lady named Asia stating they had a 3 bedroom available. I explained to her I was on section eight, she said yes come update your information we having some income based/section eight homes available. She also stated a lot of 2/3 bedrooms was coming available as well. I came in the following business day & updated all of my information on my children and myself. Just to never hear from them, it is now September!!"

"Was told by management that I was approved for a one bedroom and that they were waiting for another resident to move out. They had me come up to the office multiple times, never to sign a lease, but to make "corrections". I did everything they asked and had all the required information, they later tell me I make too much. My experience has been similar to the other reviews on here about them. They make promises then tell you that you don't qualify. Shame to waste people's time like that."

"I Apply for this property was told the waiting list was close so I can apply for their "Regular Rent Apartments". After doing the application, paying the application fee and waiting and calling for about a month. I received a call from another place saying they sent my application over (I had no knowledge that this property did this) when I called I was told my application was approved but she could not find my file, I mentioned the other place calling stating it was sent over to them (without my consent). I was told to come back to the office with my papers ( I did) and was told I was denied because I make too much. How is it that I was approved and this is regular rent apartments I applied for but then turn around and say I was denied. Is there anyone higher I can contact because this information does not sound accurate to me. Being that I was told I would have to pay first month rent and security to move in which would of been $1900-$2000 How is it possible"I make you much"?"

"The maintenance crew sucks I've lived here since Aug. 2016 for months my key didn't work for my back door or the storage. The water pressure in the kitchen was extremely low the just fixed that last week. The door bell never worked and still doesn't. They will take their time to complete your work order and when they do come to do the work They will come in your house with out notice of them being there. They will leave lights on move your furniture with out placing it back. The apartment is nice but the maintenance needs some work"