Cedar Ridge Townhomes 13333 Settlers Trail Court, Charlotte, NC 28278
About the Business
Cedar Ridge Townhomes is a premier real estate agency located at 13333 Settlers Trail Court in Charlotte, North Carolina. Our townhomes offer luxurious living spaces with modern amenities in a convenient location. With spacious floor plans and beautiful landscaping, Cedar Ridge Townhomes provides a comfortable and stylish living experience for residents. Our dedicated team of real estate professionals is committed to helping you find the perfect home that fits your lifestyle and needs. Experience the best of Charlotte living at Cedar Ridge Townhomes.
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Location & Phone number
13333 Settlers Trail Ct, Charlotte, NC 28278, United States
Reviews
"*updated review as of 01/08/2024* After living here for less than three months, we have seen the leasing staff go from overwhelmed to completely nonexistent. Good luck, trying to reach anybody in regards to becoming a tenant here, or getting help with anything property related. I will say that the maintenance guy is the ONLY person who responds in a timely manner. He has gone above and beyond to help us with anything maintenance related. As far as hearing back from anybody from the leasing staff It has been radio silent since we moved in. I don’t believe anybody is currently managing this property at all. No email response, not text system response, no one answering the phones. Nothing. Highly disappointed. You’d think, as much as we pay to live here, you would think that they’d have somebody to properly manage it. *updated review as of 10/27/2023* I’m updating my review. Initially everything was fine as far as getting things applied for. Once we got approved things began to change and drop off… I will say my update isn’t necessarily directly for the staff, but more so the management company as a whole. I believe they’re seriously understaffed. The two girls are managing 3 properties themselves with not much help. I really hope someone sees this and gets them some help. It’s frustrating as a prospecting tenant because of delayed emails, not being able to reach someone via telephone. Especially when you’re waiting to hear back if you got approved or not. They need help. Cushman & Wakefield, help em out. Initial review — My husband and I have been watching this property since construction first began a couple of years ago. It has everything in a townhome that we've been looking for. We are finally able to apply and I cannot recommend the property enough. After recent staff changes and improvements, Mikia and Amber have been super helpful with the application process and touring the property. Their communication has been excellent and very thorough. I will come back to write more on my review once we get approved (fingers crossed!). So far, I'm pleased with my initial outlook on the property as a whole."
"While the townhomes are lovely and a great place to live, that staff is severely challenged. The staff doesn’t respond to emails, phone calls or voicemails - even after multiple attempts. If you are an individual/family who likes open and timely communication, I would not recommend these townhomes. If communication and follow through isn’t a deal breaker - you might enjoy living here."
"Jose is very pleasant and did an amazing job."
"It’s nearly impossible to get ahold of anyone. I decided to drive to the leasing office “when they’re supposed to be open” and no one was there either."
"It’s like pulling teeth to get a response to my inquiries and answers to my questions. The representative needs to be trained for professional service."
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