Days Inn Pigeon Forge South

"Unfortunately, my husband and I had our first bad hotel experience here. We had to wait over an hour after check-in time to even get a key, then once we got in the room, it looked NOTHING like the premium room we paid extra to book. In the website description, it advertised a mountain view - our room didn't even have a window. It was unfortunately dirty as well. One good thing I can say is that the receptionists were kind and understanding when I went to cancel my stay. I appreciated that. Just posting this review to inform anyone going by the web's advertisements - it's not what it says or appears."

"Don't be fooled. The name change to Lodge at Mill Creek sounds nice but this place is a true dump. Our first non smoking room had been smoked in for a long time, the bath room was not clean, the molding was coming off the walls. They accommodated us with a new room. This room had the bed made and we pulled back the covers to see stained used sheets. Do NOT waste your money staying at this dump."

"Only giving 1 star because it gives no other option. We've never been the type of people to be negative about a business or leave bad reviews, but this is THE WORST hotel experience we've ever had. First room we had, outlets had duct tape holding them into the walls, floor hadn't been swept or vacuumed, bathroom door was coming apart, no wash cloths and shower didn't work at all. Finally got a second room, wasn't AS bad..but still bad. One lady from the office came running in the door(after they had already gave us the keys to the room and I was already in there checking everything out) to make sure it was clean because they only have one housekeeper. They came to check AFTER they had already given us the keys to the room. Still duct tape holding the outlets into the wall. Comforter had cigarette burns all in it, our keys stopped working after one use because they didn't program them right, so we had to go get more keys. Needless to say, it DEFINITELY WAS NOT worth $160 for 2 nights. I'd splurge and spend an extra $100 for somewhere that is guaranteed to be clean, rather than stay in this junk place. We will NEVER stay here again."

"I volunteered to drive a friend and her friends grand kids to pigeon forge. They stayed in a cabin and she reserved and paid for my room. I was a bit worried when she said days inn, but I figured it can't be that bad. The first room there was a horrible odor in the bathroom and the bathtub had been painted. Why???? The next morning I requested to be moved into another room. The second room wasn't much improvement. I can at least say that I didn't see any bed bugs upon my inspection. I was a bit amused by the envelope on the dresser from housekeeping. .. it was for tips. I wonder who decided this was a good idea? There was a bandaid over doors peep hole. The toilet seat had what looked to be cigarette burns. Really!!! How difficult is it to replace a toilet seat. The bed spreads were disgusting... holes and various stains. We immediately took those off and discarded on the floor in the corner of the room. I was prepared with my own linen. The wash clothes looked like the overly worn ones that I throw away at home. They were thin and very rough. I had no choice, but to go purchase my own towel set from TJ Max. During my entire stay I kept the do not disturb tag on the door. I did not feel comfortable with anyone entering or cleaning the room while I was away. I didn't feel comfortable leaving any valuables in the room so I opted to carry those with me while I was out during the day. I could go on and on... it was an awful experience. My very first stay at the days Inn chain and my last."

"The hotel is older. The reception area was untidy and there was food strewn throughout the breakfast area on the counters and floors. The toilet did not work in our room; even after we asked Maintenance to check it. We climbed three flights of stairs only to find out that the front desk somehow had deactivated our room key so we have to go back down for that. The curtain would not close completely and there was little water pressure. The room wasn't filthy or I wouldn't have stayed but certainly was not the best experience and it was only for the one night. The only plus was that we could walk across the parking lot to the Dixie Stampede. We will never stay there again. I give it 2 out of 5 stars."