Residence Inn by Marriott Charlotte SouthPark

"Excellent Marriott resort with an excellent location. Despite being one of the older Residence Inns, it has maintained outstanding condition. It is still fairly contemporary in most other aspects, however it isn't compatible with mobile keys or contactless check-in. The employees are outstanding and are extremely helpful all the time. If I want a nice location and a kitchen of my own, this is one of my favorite locations to stay in Charlotte."

"Breakfast was great. Great location to lots of restaurants. Most of the staff was awesome. Enjoyed the indoor pool and basketball area. Great location to all Charlotte’s fun places."

"Update: the hotel staff has been very wonderful and helpful. Eventually I was moved to a room that has working everything and it is very nice. I am currently staying in this hotel for work. It is under renovation which comes with many problems and I have been understanding and tolerant up until I started getting sick. My air filter has obviously not been changed in over a year and in further inspection the intake for the air conditioning unit is covered in mold, which explains why i start coughing when I'm in my room and i have been getting more ill every day since i checked in. I do not recommend this hotel. Also, there is no hot water in the morning!!!!!"

"I stayed here on 10/4. First the check in clerk was not helpful to us and impolite. When checking in our room we were there about six minutes and were covered completely in bugs. Their solution was for us to wash our clothes after a twelve hour journey from the west coast. Our clothes were never dry and we had to wait another 90 minutes. We got moved to another room that was dirty and disgusting. We were scared to do anything in the room and so completely disgusted. My daughter’s legs were covered in bites. I asked the manager for a call and refund and was not contacted or refunded at all. I travel a lot and will reconsider Marriott in my future."

"Had a great experience staying here for 3 nights. The hotel was super quiet all 3 nights. I love the suite style room- it allowed us to have a home cooked meal in our room. We had all of the utensils needed for our dinner. All of the staff were kind and helpful."