Broadway Overlook 1501 East Fayette Street, Baltimore, MD 21231

"A/C has been broken for 5 days now. Temperatures have been in the 90s all this week. They still have not been able to provide a date for when some will come to fix the issue."

"Mrs.Keyes is by far the best property manager that Broadway has had in the 5 years that I have been living here. Not only does she listen but she understands where us as the tenants are coming from. She can relate to us all on individual levels and she tries her best to make living here comfortable!! She involves herself by getting to know her tenants something most people wouldn’t bother doing. She does her job and she does it well!! She’s very professional!!!! KEEP UP THE GOOD WORK!!!!!!"

"My Experience with Broadway Over look have been great.When it came time to renew my lease with the company the leasing staff were very helpful. I lived on the property for 7 years now,and i continue to stay a resident at Broadway Overlook for many more years to come . thanks Mrs Keyes for making my Experience here wonderful for both me and my son."

"I am done being patient with Broadway Overlook in Baltimore,MD. I moved into my unit Dec 4, 2018. My first appointment to tour this unit, I was stood up. They rescheduled me when my boyfriend wasn't available, and had to make a decision without him. In exchange, they gave me 1 1/2 months free rent, and knocked $50 off a month, to match the other unit I was looking at. Living here has been a nightmare since day 1. Between the consistent leaking, the lack of professionalism, and complete failure of customer service - this is a building that needs to be melted down and throw away. After months of my bathroom leaking, they finally agree to let me switch units. After waiting a month for a same unit to become available and another 3 weeks for us to tour it, once we're in the unit, they tell us, they have us in a 2 bedroom 2 bath that is $400 a month over our price range! Keep in mind, I was specifically told I was touring the 1 bed 1 bath that was the same price as my current unit. Chealsie and Melissa (and Tiffany before she left) have never been on the same page with anything. All they give are either lies or just completely wrong information. when you confront them about the wrong information, they just stare at you. I ONLY deal with them thru email, so I can very clearly see in writing what they originally tell me. I do not think this is a WinnCompany reflection, but I do think Broadway Overlook is in need of a massive rework. This includes all staff from the office workers, maintenance workers, and even the porters. The lobby is always beyond disgusting, and often requires a resident to say something before being cleaned. I would love to speak to someone at WinnCompanies regarding the very many issues I've had since December."