The Royal Sonesta Harbor Court Baltimore

"Great stay! From the front desk, valet, and Kevin at the bar, everyone was a great ambassador of the hotel. We had good laughs while having drinks, with Kevin, and Shane at the front desk was friendly and helpful every step of the way. Our room was clean, and we loved the layout and decor throughout the hotel. We had very good coffee and breakfast sandwiches at their cafe. We will return!"

"Overall our experience was good. Cons: Ice maker on our floor was broke, vending machine by the pool didn't work, door from the parking garage was not locked which made us concerned about security. We had a multiple night stay, and we were disappointed that they didn't refresh the room each day. We had to call the front desk to get towels/coffee/water and they didn't even have regular coffee available. Pros: Room was spacious and clean. The staff was amazing, and very friendly, even offering to buy me coffee since they were out of regular k cups. The staffs friendly service makes up for other issues, but for the price you would hope for a few more of the little touches that would have really made the stay awesome."

"We traveled to Baltimore with our 2 boys (2 yr and 4 yr) and after a lot of researching we booked with the Royal Sonesta because it was in a good spot and had an indoor pool. We were not disappointed. From the moment we arrived (3 hours before check in) the staff was amazing. We arrived early with intent on going to aquarium before checking in. We stopped at hotel to confirm it was ok to park in the garage even though we were checking in until later. Not only did they say absolutely- but they also checked us in early, which was awesome! Every single staff member we encountered were friendly, welcoming, and had smiles. We could walk to everything we needed, so location was perfect. After a busy day at the museum we came back for some pool time. Towels were available, the indoor pool was perfect temp for the kids. The rooms were spacious and comfortable. We ate with our 2 kids at explorers- not the best, but served its purpose. More options for kids would have been wonderful. Overall we were very happy with our stay and hope to come back when it’s warmer for even more fun!"

"All was fine with this property until we checked out. Great location. Nice room with a nice view of the Inner Harbor. Checked out at 10:30. Got home at 4pm and realized I left two shirts in the closet. Numerous calls to the hotel and their Loss Prevention Dept went unreturned and every time I was told nothing was found in the room. So, basically, one of their employees stole something and no one cares. Will never stay here again."

"First room, 311, had a terrible bed. I’m not sure if it was a broken box spring or just really old mattress. Mattress had no support so you rolled into the center of the bed if sleeping next to someone. Plus the mattress was approximately 6” higher on the foot side than the head. Really odd. The front desk person was very kind and let us switch to another room, 411. The mattress there was NOT nearly as bad but still baffling quality for such a highly rated 4 star hotel. Both rooms seemed dated with stained carpet. Felt like the last time the place was updated was in the 80s. After staying here and checking out “5-star” reviews and pictures on google reviews- I think some rooms in this hotel have been updated and modernized. Can’t beat the location or view of the harbor. However, I don’t think we would stay here again. There are better options at this price point."