Sleep Inn & Suites Downtown Inner Harbor

"The hotel was very good about letting us check in early. The room was nice and the beds were comfy. They did offer a shuttle service to the cruise port which was nice for $20 a person round trip. There was miscommunication between hotel and shuttle so almost missed boarding time. The breakfast was bad as others have stared the eggs were not done and no one ever cleaned during breakfast very very messy. The worst part was we had booked to stay the night when we got back and when we went into the hotel we were told they would be closed for the next month andd they had booked us at the hotel next door was very inconvenient and would have been nice to have been notified in advance"

"This hotel is perfect. My husband and I came into town to see a concert first week of October. The hotel set staff and security were amazing extremely friendly patient. The hotel is a little bit older so a few things need to be updated but the overall cleanliness was great, I absolutely loved the coffee in the morning and I totally loved and appreciated the complementary breakfast. Some people may not be happy with the exact location of this hotel because it’s not ““ exactly in the inner harbor but it’s literally a five minute walk. We are looking forward to coming back to this hotel when we visit Baltimore again!"

"Before Booking! First people read the fine print. They charge a nonrefundable deposit for parking, and we stayed two nights while visiting family. They didn't have enough bedding or towels in the room. I had to go back to the front desk to obtain the rest. We had to smell what others used throughout the stay, the hallways and elevator smelled of Marijuana. The carpets, showers, and rooms need makeovers or remodeling. For what we spent, I could have slept elsewhere."

"If I could give 0 stars, I would. Where do I begin..... There was cardboard over the front door window from the outside. When inside you can see it is round in shake like a bullet. I reserved this room through my app with this hotel hospitality group. At no point in my reservation did it notify me there would be a $100 deposit also charged to my card. When I inquired and asked for a receipt that shows it was a deposit he said he could not provide one until I checked out. It will take 5-7 days to come off my card. The hallways on each floor are in disrepair and have massive white patches that looks like it was patched. Never sanded or repainted, just white splotches everywhere. The door jamb to the room showed signs of forced entry. Upon entering the room we were immediately greeted with a horrible smell that was a mix of body odor, urine and must. The door swing was within 2 inches of the bed, immediately in front of it. So you had to walk to the right to the headboard to shut the door and then come into the room. The bedding appeared clean but did not smell laundered. The carpeting was gross. The bathroom door did not shut. The bed was hard around the perimeter and then a huge sag in the middle. You're better off parking in a garage somewhere and sleeping in your car. We didn't dare try the free breakfast buffet based on the situation of the room. DON'T STAY HERE."

"The hotel charged me $100 on top of parking and called it a "deposit." Well, it's been a week and I haven't gotten it back. When I first paid it, the front desk refused to even give me a receipt and then claimed if I paid in cash, I would get it right back that night. Sketchy. The room was rough as well. The shower looked like a dungeon but the bed was somewhat comfortable. It's not in a great area but is close to main attractions in the city. There is an abandoned building behind it with graffiti. The breakfast was disgusting and I can eat anything. I couldn't even swallow the coffee. The worst thing was the service or lack thereof. During the whole debacle with the parking, the man behind the desk refused to get off of his phone and was speaking loudly to a friend on the other line of his cell phone. Also, the doors are locked to the outside, but the key to get in doesn't always work. We had to get a new key when ours stopped working both to get into the room and also to get into the hotel. In short, I would NOT recommend."