Chase Apartments at Light Street - Baltimore Inner Harbor & Convention Center 25 Light Street, Baltimore, MD 21202

"This company is bogus. Charged my husbands business account for a reservation in March. In between the booking and the actual reservation , his wallet was stolen. He received a notification to update his card information even though they were paid and were attempting to process they payment again. They cancelled his reservation which was for a business convention and they refused to work with him or even have the courtesy to speak to him. They blame Sprint for their lack of phone service. You will likely be scammed if you book."

"The place is ok, middle of the city. I stayed there for a month. but too much noises all day, Street, Motorcycles and Cars nuisance + people noises. No room services provided. I recommend for short days."

"Event cancelled due to covid previously. Refund refused, but future visit promised. Festival is back. Been calling and texting them for months, they've given excuses and hesitation the entire time. Now they are just ignoring me. Lost $800. Terrible customer service."

"Shady business that takes advantage and steals money. Booked for a concert (yearly event), then covid hit. Called them not to cancel, but to see if they would honor my reservation the following year. They agreed and ensured me it was not a problem. Took my money and is now NOT honoring their word. Tried multiple times the past few weeks through email to confirm I have a room. They have not confirmed I have a room."

"- The keys arrived late, the lock is faulty and hard to use. It wont open easily. The staircase outside smells bad. We had no hot water and no tv for two days at a time. The pictures are also deceptive and do not look the same. The noise from downstairs is unbearable and very very loud as it is from a bar and it sounds day in and day out no breaks taken and the view is of a side street, and they increased the rent as you stay there, and its NOT refundable."