Comfort Inn & Suites Baltimore Inner Harbor 120 East Lombard Street, Baltimore, MD 21202

"I had a pretty decent experience. While a lot of people had bad experiences, I could see the hotel fixing the issues they brought up after the news. The A/C worked fine and the only bathroom issues were with the shower curtain. Bed was clean and made every day. Location was mostly convenient to the convention center and the major attractions. I didn’t notice a lot of issues overall."

"I’ve enjoyed my stay here. It’s a little outdated, but good value for the location. Clean and spacious rooms. Comfy bedding. Breakfast from 7-10, rooms have a fridge & microwave. Parking is across the street for $25/day. Staff was friendly & helpful."

"My husband and I came all the way from Los Angeles, but our check in time wasn’t till 3:00pm. With amazing staff we were be able to check in early. Very clean and very beautiful room. Amazing breakfast and nice gym. We Definitely coming back again."

"I'm disappointed and disgusted with this hotel's inflexibility to keep their customers and potential customers safe. I called and explained that the inclement weather would prevent me from being able to safely travel and support my mother who is disabled and I am a caretaker for. I called to cancel the reservation and because I called outside of the window, they're refusing to cancel or refund. According to their General Manager Derek, since the storm is tomorrow (when I would clearly be traveling BACK based upon my booking), the inclement weather should not be a concern. Absurd. So it's clear to me that this Comfort Inn & Suites and its management, specifically Derek, do not have the basic kindness and humanity to understand their customers' needs particularly those with disabilities or caring for those with disabilities."

"About the only pro to this hotel was the location on the waterfront. Otherwise, it's by far the worst Comfort Inn I've visited. Upon arrival, we were greeted with someone smoking on the front steps, the elevators seemed ready for scrapping, and the rooms were generally grimy, though not as moldy as some others have experienced. The bathroom fan didn't work to move any air, which resulted in the entire bathroom being wet after our showers. Though there was plenty of water on the walls and floor, there was no hot water available from the sink faucet. We do not consider this hotel to be good value for the price we paid."