Surprise Ford

"Had a great experience with John Williams and sales manager Nick. We had to get a little creative to get me in a new vehicle. In the end, it all worked out. Thanks to them. I would highly suggestion stopping by Surprise Ford if you are in the market for a new vehicle."

"I highly recommend this dealership, ask for Dan! I was searching for a car for my son on a Sunday. We went to every dealership in Peoria and did not find what we were looking for in our price range. We decided to try this Ford dealership as a last ditch effort for the weekend before my son went back to college. Dan Doncea met us on the lot, listed to what we were requesting and took us around. We did find some that were in our price range, but we were not 100% sold on them. Dan told us about a car that just came on their lot, a 2015 Subaru Legacy, that was still in the shop getting inspected. The next morning, Dan called me and let me know the car was coming out of detailing and about to go on the lot. I informed him I would come by and test drive it after work, but my son was not due back from college until the next weekend (he goes to school about an hour away). Dan offered to meet my son somewhere to have him test drive it! Luckily, my son got out of class early enough to come for a test drive. There were already two calls in for the car and he was trying to hold it for us as long as possible. Dan being willing to go to the extent of ensuring my son took it for a test drive speaks volumes to me. We were at another dealership looking at a car when another sales associate came and told ours that someone just walked in and said they wanted it, they took the keys right off the table in front of us while we were discussing prices. Surprise Ford and Dan listened to what we wanted, listened to my budget, and helped us get what we were looking for."

"Went in today with my wife trying to get us both new vehicles and ended up having a great experience with Sales Manager, Steve, and Sales Consultants, Gio and Maryam. We explained what we were after and they helped us understand our options and the best method of financing. This was a bit more complicated with two trades and buying two vehicles at one time but these three individuals made it very simple for us! I highly recommend using Surprise Ford and seeking these individuals out in particular. Very happy customers that will be back!"

"Probably the best sales experience I've ever had. Sales manager Nick Matherly, salesman Carlos Garcia and finance rep Sam Yatim took care of me from beginning to end and were very courteous and, most of all, respectful. Thank you for making this process as painless as could be. Give these folks a call!"

"Went to Surprise Ford to look around and possibly trade in my current vehicle. Everyone I came in contact with nothing less than a great experience. Started with John Williams, the “sales guy” he was fantastic! No games, didn’t waste my time, listened to what I wanted and found a vehicle to suit my needs! John made everything easy since he was so transparent and up front about everything. Joe (sorry I didn’t get his last name) was the next guy we talked to, about numbers- equally great! After Joe worked the numbers I moved onto Oscar who crunched the numbers. Again I have nothing but great things to say!! I love the teamwork to make things such a smooth transaction! The easiest, least amount of stress I’ve ever experienced going to a dealership to look for a car! And I left with a new car too!"