Ross Dress for Less

"Rude and unthoughtful and uncompassionate store clerks… I did not realize that the lockers were inside the building when I did realize I tried to make it in time. Got here just after close there’s still other customers in the store checking out I explained the l problem the lady in the store and she just kept shaking her head that they’re closed. I asked her please and she said he can’t let anyone inside and I said not gonna buy anything. I just needed to get a present from the locker. because he gets sent back tomorrow and she kept shaking her head, that she couldn’t let me in and so I said, what could you do it for me and I would hand her my phone so she could scan the locker so I can get the present before Christmas. It was like 10 steps away from her she just said no I asked her please, she walked away then, so did I.. I understand there are rules. I understand they’re closed I just don’t understand the simple action that it would take to open a locker and hand me the present . For all she knows that could’ve been the only present a child gets on Christmas Day . Obviously that’s not the case at all . “Thank God ..” but I just don’t feel like it would’ve taken much effort to let me grab that out of the locker i so that I had it on Christmas and so it wouldn’t get sent back it wouldn’t of slowed anybody down"

"When I went to Ross I asked one of the employees where I could find a certain article of clothing and they did not know what I was talking about or even knew anything about it. So I had to go to the manager and ask why the employee I had asked about this clothing did not have a clue what I was talking about. I asked the manager if they trained their employees to know where everything is in the store so that if a customer asks then they would be able to help that customer instead of standing there looking clueless. The manager couldn't even give me a straight answer. I will never shop at Ross again because the help I got there was not good at all."

"this store has a lot of cheaper stuff which saves you a lot of money, but the store itself is so unorganized, i know they have workers and they do their job but still it always a big mess! one of the managers is always in a bad mood, i wish i could see her name tag. I would specifically type her name, but i don't know. She stays in a cranky mood, and if your kid tries to be around furniture, she always gets upset and says bad things ,"

"This place is a hit or a miss. But when I do find stuff it's always really cute and inexpensive! I got 4 shirts for under 10$ each which is a really good deal. This is my go to store for clothes."