Alder Crossing Apartments

"Worst management of an account for client in supportive services I've ever encountered. There is no excuse especially in these difficult times for a property manager not to proactively assist a customer so that they are housed, supported and safe. I got a disturbing message last night from a client who is haed working, genuinely just a good person that our office thought we would be celebrating her triumph over adversity but the apartment manager at Alder Crossing refused to do anything to help our client, let me add that "A" is one of the most deserving ,diligent and responsible clients I've ever served I'm hurting for her that she waa horribly mistreated by the community manager here. I want to make sure that the person(s) in loved in red refusing to cooperate with the federal rent relief program have much to explain and that the person you hurt has our whole office asking that this matter be investigated . I really hope there is a mjsunderstanding here but i ready logged in tobour oartner agency site and no one from Alder Crossing cobtacted Commubity Choice, the federaly approved agenvy responsibke for Oregon rent support. and tge law is very c andear about requirjng that all propertescare required to accept rental assist ckienteje and Alder Crossing i jnjw refused to engafe in thus process or it woukd have been noted. Shame on all property managers who treat their clients with the degree of indifference that this manager did."

"Not a good place to stay management is NEVER there to answer any questions or concerns. Has maintenance watching u so that they can violate u for any petty lil thing. Because of the are they need security that will be actually working! All they care about is money."

"Management needs to deal better with their tenants my oldest step daughter stay here and I do not like the neighborhood or her leasing manager. This place needs improvement terribly also manager never fix things in the unit the trash and recycle is always overflowed an loaded with things that don't even belong by the dumpster. Only good thing about this place is the fact that the leasing agents work with you on payment of Rent. Please read about neighborhood and check out apartment before planning to move in."

"When we moved in we had a manager on site who was pleasant and helpful, now if I need to see the manager it's not happening. They are never there. Trying to pick up a package from the office is a shot in the dark during the I posted hours. But they never seem to have a problem cashing the rent on time everytime, or raising it as soon as they possibly can."

"This location deserves 0 stars. We lived there a month and a half, we paid our bills and didn't even have furniture in our apartment yet. When we left because of an emergency, we were charged over $2000 and our security deposit of $1025 was taken because they said we had to pay for a month that we weren't even living in and it was charged twice. We had proof on our contract that we were being cheated. Do not rent here they will drain you of your money. The manager of the whole corporation was curt and dismissive towards our case. She said to file a complaint and she'll add it to her stack. So she has a stack of complaints! Good Luck!!!"