Habitat Apartment Homes 5745 Southwest Oleson Road, Portland, OR 97225

"The community is pretty nice and majority of the grounds are taken care of besides some dead trees that need to be removed - I had one fall on my car during the last storm. As for the apartment itself, mold and mice! Our mice issue was resolved pretty quickly but there are mouse traps around the entire complex that don't seem like they are looked at very frequently. We have had mold now for MONTHS and it is growing on everything. We do our part like the lease states, but it keeps coming back. We have been trying to get ahold of Colleen the apartment manager for a few days and she is giving us little information and will not give us a number to break our lease. They came into our apartment to investigate, took pictures, didn't say a word, and just left. I just want an answer as we do not feel safe living in this environment."

"Obviously with moving comes a lot of hoops to jump through and can be very stressful. Colleen in the leasing office at Habitat Apartments was wonderful. She was so kind and helpful through the whole process, and you could tell she genuinely cared. Great Experience!"

"I've been living here for over 2 years now. And have always had a good experience with my time in this community. The landlord is easy to get along with, quick to respond with questions and service requests. She has been reliable and will always respond with simplified answers to your requests. My neighbors are cool and pretty much all keep to themselves. They are quiet and low Maintainece. They have hired a new maintenance person then when I originally moved in. He seems to get things done quickly and efficiently. Id recommend living here and they haven't raised the rent since vie been here. Thank goodness."

"We loved it: the crane and the ducks and the pool. So safe, we didn't even lock the front door. Best Manager I've ever worked with, Colleen should be paid more. I would absolutely live there again, and if I had a building I would hire Colleen to run it."

"We found a quiet, comfortable place to call home in a beautiful setting. Multiple ownership changes over the five years we've lived here have culminated in a management company far more concerned with their bottom line than the upkeep of the property or the tenants who live here. After three years of normal interaction with the assorted property managers, our requests for maintenance became contentious with the current owners and the property manager they hired. This on-site property manager has procrastinated repairs, lied to our faces about having completed the repair or communicated legally required information, intentionally misconstrued our requests, and levied illegal fines on us and other tenants. They attempted to make me sign an NDA (!!!!) saying I would not talk to other tenants about one of our repair solutions. Such a request violates my rights to discuss or form a tenants union. I did not sign their NDA, but you can bet I kept a copy. Now I double-document every single request for maintenance, often citing the law that requires that maintenance to be completed. We are currently waiting for them to repair a gutter that was irrevocably bent in a storm three weeks ago that causes water to pour off the roof onto our porch and all our outdoor belongings. Sidewalk leading to parking lot is directly under a waterfall from the gutter. It will probably be several more months before they make the repair. ED: 8/6/22 Update: STILL NO REPAIR, but they claim on the maintenance portal that the work has been completed. ED: 1/20/23 Gutters were "patched," and now they pour over the edge of the patches. STILL NO PERMANENT REPAIR, and zero response to requests on maintenance portal or emails. Have copied local corporate rep as well, also to no avail. ED: 8/4/23 local corporate rep now actively in communication, claims the gutter will be replaced mid-August. Will update as to completion. I love my apartment for its seclusion, accessibility, and bucolic setting so close to the city. While I have loved previous property managers here, I do not love our current property manager or the company."