Red Roof PLUS+ Chicago - Hoffman Estates 2500 Hassell Road, Hoffman Estates, IL 60169

"This hotel is an amazing value for the price! The rooms are clean and always have all that you need! I love that all the rooms come with a mini fridge a microwave, and a coffee maker and tv! I’ve always had a good experience here they provide all the essentials you need for a comfortable stay! Hayat who works in front desk is always very sweet too she is always making sure guest have all they need!"

"My sister just tried to book a [room there and was turned away by a woman ( middle eastern or mexican descent) at the first desk then proceeded to call the cops once we asked for evidence on why she could nont stay. The cops arrived and asked for the same proof to be met with the same lack of answers. I think that if you do stay here, it might be worth it to consider who you are supporting as there is no short of prejudice staff here."

"I have been there for Fifteen a nights . Well, the first thing you have to know is that not all the rooms are OK. You have to verify the room and check it out and inspect it. I had to change the room because it was not that good. Many things where there are not up to the level. First, there was so many places that are dirty. For example, look until the iron table. You'll find. It's very dusty and full of dust and Bags thrown away, so you have to inspec Everythin Before you take the room. The stuff are fine and very helpful but they cannot help that much because of I َGuess the hotel restrictions Set by the hotel management. As for the prices, I guess the prices are fair. But even though they still does not worth. , you can add a little bit more and go to a better place."

"The staff is racist. I had a reservation for a client who needed to stay in a hotel for one night. We booked the room for them at 9:00 PM on Saturday and received a confirmation. By the time our client gets to the hotel a man at reception turned them away. I called the hotel and he stated that he needed a US issued ID to stay in the hotel. I know this isn’t a requirement at any hotel because of discrimination. The person had their birth certificate which had the name on the reservation. I told the receptionist this to which they replied “i cant read whatever this is in” and laughed. I asked them to point me to the regulations that state you need a U.S. issued ID and he said that it was an ordinance from Hoffman Estates. I could not find any information for any mandate that stated you needed a US issued ID to stay in a hotel. So at 11:00 PM, we had to different arrangements for the client."