Village Park of Hoffman Estates

"I love living here. I never have any trouble getting a quick response to maintaince calls. All of the people who work here are friendly and professional. We have a beautiful pool, we’re next to a great playground for my little one. The best part is the ladies in the office plan fun events for the families that live here all through the summer so it really makes you feel like kids and pets are welcome not just tolerated. They know everyone by name and always go above and beyond to make this a community. I’m so glad we moved here!"

"My fiance and I have been living at this location since the beginning of November, just after the new management took over, and we could not be happier. Both with the layout and set up of our apartment, and the efficiency and kindness of the staff. All, if any issues, are addressed in a timely manner, regardless of urgency. It's finally summer now and the swimming pool is absolutely stunning! The beautiful flowers and lovely accents that are strewn throughout the property really make this a pleasant environment to call our home. We are very pleased. The continued renovations throughout the property i.e, new washers and dryers in each laundry facility, brand new paint and carpet throughout the common areas of the buildings, beautiful landscaping, all really confirm that the new management genuinely cares about their residents, old and new."

"Don't rent from here. Don't let them fool you with their fancy renovated office and pool. The model apartment is nothing like the one you're going to get . The carpet inside the complexes are absolutely filthy. I'm not exaggerating they're disgusting. The lights are so dim even during the daytime you can barely see in the hallways . It's like a bad motel. The security latches on the doors are always broken, leaving anyone to come and go. Got a problem with your apartment? Too bad, because when you call maintenance will not show up in a timely matter or fix the problem mostly likely when they do. That's if they show up at all. Do you enjoy dog sh** all over the lawn out front ? Peeling paint in your bathtub and all over the walls ? Outlets that don't work, out dated appliances, mold on your bathroom floor ? An AC unit that blows warm air and is probably older than I am? Tight quarters despite paying 1300 a month and no paid utilities ? A dirty musty pool that is never cleaned? A sauna that is broken most of the time? Then this is a place for you. The office people are rude and unprofessional most days. One time they told me we did not pay rent even though they took the money out of my account. I had to drive to the bank and get a transaction statement because they didn't believe me.. every time I call them to fix something no one shows up. My apartment is falling apart. They want to charge me a ton to move out also. I can't stand this place . It's absolutely disgusting . I would not recommend this to my worst enemy and that is saying something ."

"This is literally the worst place I have ever lived, and I lived in student housing for 4 years. Any time there is any maintenance issue (the building is old, so that is often) be prepared to wait weeks-months to have then resolved. The people in the office will straight up lie to you too get out of their maintenance guaranty starting if it's not addressed within 24 hours you get money off your rent. I hurt my foot on a broken parking brick and it took them over a month of me constantly nagging them to fix it. My air conditioner broke at the beginning of the summer and they finally replaced it a month later with a broken one (it was brand new so THAT wasn't their fault) and by the time they replaced it again it was cold outside. They do not clean the pool. I'm not sure they are aware of what chlorine is, but the pool was green and the hot tub was black. The sauna was broken for the entire 1.5 years we lived there. There is a huge turnover of staff, and they lie to your face to try to cover themselves. The entire winter they didn't empty the dog outpost it refill the bags. And apparently they don't own a snowplow. They take no pride in their establishment and it shows. This place is a joke. That being said. It is well insulated, heat bills are low. Good water pressure. Decent space for the price."

"The pros: Everyone is very nice, and it is a very quiet complex. You wont be complaining your neighbors are too loud or rude. The Cons: The entrances to the buildings don't close entirely or lock, and when they do get closed, they are difficult to get open. The doors into actual units are fine, just the building doors are broken. Maintenance can take a while to fix an issue, and are not the cleanest. They left lots of debris after fixing a leak in my ceiling that I told them about 3 weeks in a row before they arrived to fix it. The units are smaller, and the kitchen is non-existent. You get 2 feet of counter space. The Hot tub isn't hot, and the Sauna is broken, for over a year, and they havent fixed it. Overall, they just dont seem to care about upkeep, more just keeping the appearance of a nice place for new people. Once you look closer, it's not a nice place."