Chicago Marriott Northwest 4800 Hoffman Boulevard, Hoffman Estates, IL 60192

"Old, needs updating. Bed was slanted, carpet looked overly worn and discolored. I usually enjoy Marriott’s but this one was a total buzz kill for our first night out after having twins. It felt like I was in The Shining."

"I found my experience at Marriott to be somewhat lacking. The ice machine on my floor was out of order, there were no microwaves in the room due to Covid-related removals, and the rooms felt outdated. On a positive note, the staff members were friendly and pleasant. Great location! I would rate it three stars out of five."

"This review is actually about their banquet facility and services. We just attended a function in their banquet facilities. While the space is nice the actual food is absolutely atrocious. We have been to countless events over the years and by far from the appetizers to the the meal where absolutely horrible. Appetizers: Sushi was not remotely fresh. Rice was actually hard and dry.Sesame chicken was cold and soaked in oil as if it sat out for extended periods of time. Scallops tasted as they were freezer burned and also served cool. The dinner however was not even edible. The rolls were stale. Half of the roll was hard as a rock. This was every roll in the basket. Croutons on the salad also stale. People were taking them off the salad. The filet was so incredibly over done it was like leather. Not one person at two entire tables we were with ate it. It was so bad I didn’t even save it for our dogs. The desert was actually good. This was a very large organization and it was so disappointing. Beyond words actually. Do not book an event her, at least under the current management and kitchen staff. Servers were all friendly, polite and professional."

"Old hotel, has a wet carpet smell. Smelled like pee. Cleaning was not done properly it’s clear they spot clean & miss so many spots. Hair was on the bed and bathroom. Breakfast was okay better than most. There is a Starbucks on site and a restaurant that’s a plus."

"Physically not bad. Staff not very knowledgeable. They do not additional perks for platinum status. Breakfast area opens late everyday when it is open they never have bacon. So better off grabbing breakfast on the go elsewhere since I have to get to the job site. I have stayed twice in the last month for a week at a time. This hotel is located closer to our job site but will likely stay somewhere else next week."