InTown Suites Extended Stay Charlotte NC - North Tryon St

"My stay here was very pleasant the ladies at the front desk were very friendly and professional"

"My husband is a disabled veteran and we went to pick up our kids from my sisters house, when we went outside the front desk man called a tow truck person and they charged up 400 plus dollars. Our newborn diapers and formula was in the car . We were parked for less than 20 minutes. He can fight for the country but still get screwed over. Thank you front desk merry Christmas"

"This place sucks ever since the front office girl left. The office is never open, the staff seems like they don’t want to do their jobs and just locks the office all day, they are never on the property we can’t get our mail in time because of this. The water is always shut off and there’s always unattended children running in the hallways at all hours. rooms are full of roaches the only good thing is the new maintenance man hes friendly and I always see him out he’s always willing to assist he’s amazing ! I think he’s the after hours clerk, he’s great! The area is hood I always hear gunshots $418 a week is not worth it."

"We rented a studio apartment to cover a two week gap between apartment leases. The staff is friendly and accommodating, the rooms are basic, but decent. The problem is this: The smell. The rooms are all supposed to be non-smoking. Maybe some of the guests don't follow this. Maybe they do, but people smoke everywhere, all the time outside the rooms. You constantly see them and the rooms all stink. Not necessarily like smoke, but maybe like whatever they do to kill the cigarette smell. We even asked to change rooms, which the staff agreed to. We stayed in two different rooms, and stuck or nose in a third room they offered, all in different parts of the building, but they all had the same funky smell."

"I moved in in April. No working a/c for a week. No maintenance on the property. A/c had been a constant headache throughout my stay and I just stopped complaining about it because it never gets fixed. My stove stopped working for 2wks. No communication other than no maintenance person on the property maybe it'll be next week. After the stove not working for 2wks and no effort being put into fixing it I asked for discount on the room rent. 2 hours later I had two contractors fixing the stove. They did a good job. They switched it out with a dirty one that worked from a different room. I still want that discount for the inconvenience though. Then we'll talk about how they charge a Wi-Fi fee yet half my channels don't work"