Dolan Auto Group

"I will never forget the lesson Dolan taught me in buying a car which is to make sure you know who the first owner is. They sold me a used Toyota and told me they were unable to share the previous owner details. Well it was a rental vehicle owned by them. They were supposed to tell me this but played dumb? Experience in general 3/5 review"

"2 new vehicles, they screwed us on the warranty and lied about what it covered. Wrote a complaint letter to them and no response. Will not be a 3rd new vehicle with the Dolans."

"Went in today to test drive a car. I was very interested in buying it. When I informed the salesman that I would need to make sure it came with 2 keys, and I would like to make sure it has all season tires on it not the winter tires that are on it. I do not need to buy new tires right after I leave the dealership. They did not even work with me at all they basically did not care to work out anything."

"Friendly, knowledgeable staff clean " We visited several Reno dealership's in search of a new car.The staff at Dolan knew their vehicles inside and out,very friendly, informative and most of all did not give you the feeling of being forced into buying what they needed to sell! Everyone there was very friendly helpful and made our new car buying experience very easy!They were up to date on all of their vehicles. We gave them our top dollar we wanted to pay and guess what! They went below it! Awesome! I would recommend Narciso our sales person to anyone wanting to buy a new car !We are now the proud new owners our Kia Rio! Thank you to all who helped us, and making it easy to drive away with our new Kia Rio! Oh and thanks for the free hats. They are also pet friendly! Customer Service Quality of Work Friendliness Pricing Overall Experience I Recommend This Dealer: Yes Employees dealt with Narciso Esparza Review Options Report this Review | Respond to This Review | Print this Review EDIT REVIEW 1 result ;5 years later and just bought our second Kia we now own a Soul and love it. Angel our sales person is very knowledgeable on the cars on hand. The process was fast and easy. We were not looking for the Soul we came for the Forte but it sold the night before so we went with the Soul.Glad we did. I would again recommend shopping here. Very happy Soul owner"

"Called about a vehicle listed on line "anna" in sales said its still available but there was a customer looking at it. I asked if she could send me the 'original sticker" information so I could determine a list of the options on the vehicle. She said she would text it over to me. Three hours later i called again the follow up as I hadn't received the text or any information. She said the vehicle is now sold and that she hadn't agreed to send me the list of options. Very disappointed in the level of service."