Smith's Pharmacy 175 Lemmon Drive, Reno, NV 89506

"Extremely unprofessional, rude, and slow inattentive staff Adriana has no idea what she is doing behind the counter I'm not even sure how she got the job Stephanie was very very rude to both me and my mother And the supervisor Neil seemed like he couldn't care less about his mismanaged subpar staff Left feeling very degraded for simply asking questions PLEASE SMITH'S FIX THIS"

"12/5/24 1110am I spoke with a pharmacist who was rude and placed me on hold then later disconnecting the phone. My questions were not answered and I’ve been getting meds from them since 2021. It’s time to change my pharmacy this location has the most unprofessional and rude staff."

"I went to Smith's Pharmacy for the first time to get a prescription filled from urgent. The drop-off and pick up process was efficient, simple, and I got my medication in about an 1 hour. Smith's uses the GoodRx cards, and it was easy to register my medications under the assistance card for my medication. I loved that they are open on Sunday."

"Got a vaccine here one time. Yeah, it was pretty epic. The pharmacist looked like he was into metal or something, but no tattoos, just professional and friendly glasses. He was tall too. I was a bit scared to get my vaccine (needles are the worst!). But, the homie calmed me down and let me know it was going to be "chill". Yeah, it was chill. Thank you mystery pharmacist."

"Worst pharmacy experience EVER. I went here due to convenience. My husband had insurance on file from one previous Rx. They didn't verify with me the insurance info when. I dropped off. I go to pick up and they tell me that the insurance won't pay due to "another primary insurance" - that we didn't have. Told me it would be $140. I go home and call to see if the first pharmacist I talked to maybe made an error. I was told the same thing. I call our insurance, THE NEXT DAY, and they told me they were running it wrong. I call get it fixed. My husband then goes through the drive through, after having called to verify that the DRIVE THROUGH was open, and was told yes. He gets there and finds the curtains closed. He waited thinking maybe it was closed to keep the sun out. Finally, the actual PHARMACIST opens them and rudely told my husband it was closed and he'd have to go inside. He explained what he could to her before she RUDELY closed them on him mid conversation. I will NEVER go to this pharmacy and will NEVER recommend them to anyone."