Costco Tire Center 2200 Harvard Way Street, Reno, NV 89502

"Thank you Kevin for going out of your way to help me install a new wiper blade on my car earlier today; as I broke the previous attachment with my arthritic hands. You provided outstanding customer service to me, an old Costco lifetime member for over 30 years! I sincerely appreciate your kindness."

"After purchasing the tires, took 3 +weeks to get an appointment date because they are busy. The Bridgestone WeatherPeak tires are great."

"They never answer the phone. Would like to get a price, check stock, arrange to have 4 tires installed. Not drive over there, hang around while they figure it out, and then come back later to get the work done. Too many tire shops in town to worry about these guys."

"Bought a new set of tires for my AWD a few months ago they did a professional job with the installation and the customer service was excellent. BUT! A few days ago I found a screw in my tire as my tire pressure sensor went off. After taking precautions and making sure I don't drive on it while flat I scheduled an appointment with Costco Tire to see what they can do about. They took the tire off the rim inspected the tire and determined its best to replace it rather than patch it / plug it. Since the wear on the tire tread was so small, they were able to replace the tire under warranty and not have to replace the full set (all 4). The cost for one brand new tire was roughly $10 with the warranty so I'm pretty happy about that. However, after my experience and after reading the other reviews here I'm pretty sure Costco Tire Center is going to always say the tire is not repairable under any circumstances if a screw or nail (road hazard) is in the tire. With that being said, if the tires on my SUV were worn beyond the tread limit so that I would need to replace all tires at once, I would go somewhere else. Of course you should first let Costco Tire look at the tire and the warranty but if they every said I would need to replace the full set because of a single screw I would just go to a local tire shop and have them patch the hole properly for $15, or DIY with a $10 tire repair kit. I think this location is also understaffed, the employees usually seem a bit stressed, behind schedule and overbooked."

"Costco gives you a really good deal on tires. The even include a free tire rotation every 5000 miles. The trouble is there are more people there waiting to get a tire rotation than tires. I had to wait 3 hours once my car was dropped off before it was ready. You can get great tire deals from tire dealers without the hassle"