Safeway Pharmacy 1031 Steamboat Parkway, Reno, NV 89521

"The female that always answers the phone is the rudest person at a pharmacy that I have interacted with. No social skills whatsoever and should find a more fitting."

"My first few visits went well, then that initiation phase was over. There’s a few nice ones that feel refreshing to talk to. So whatever you can to pick up your stuff on the days they are there because the alternative will ruin the rest of your day. There’s one whose name starts with an S and whenever she answers the phone, I know I’m about to be spoken down to and treated like a child. You don’t need the full name if you have ever spoken to her, you just know. It’s become a game for me and my wife when I call at this point. We put it on speaker and take bets how quickly she will insult me with sayings like “You know we have an app, right?” Yes, I know you have an app. But the app doesn’t answer questions and people need to know about their meds. These are not Tylenol we’re picking up here. I truly hope whatever makes this woman’s life so terrible resolves itself but I’m not hopeful it will do anything for her mood toward customers. I’ll likely be switching pharmacies soon. I tried to make it work out, but I’ll speak with my wallet on this one and go back to Walmart and deal with the people and public there. At least there, I know it’s my fault for choosing them. I’ve always been shocked by the amount of people that HATE customer service based jobs, yet they go into that exact type of job. Granted, those jobs are probably the more available statistically but their are other options."

"I have interfaced with Jamie, Alma, Cathy and others at this pharmacy. They are always easy to work with and courteous. And one other important thing is: they always find time to answer the phone no matter how busy."

"Every time I need a medication they tell me they've ordered it and it'll be in tomorrow and it never shows up. They are always full of excuses. (Added 12/14) The pharmacist Jamie Lum has requested I follow unsafe practices that go against CDC guidelines. Find a new pharmacy this one is UNSAFE"

"After terrible experiences getting Covid vaccines at other pharmacies we decided to try Safeway for our booster shots. What a breath of fresh air! Made appointments for the very next day online. There was a very short wait maybe 5 minutes. The shot was painless and we had a choice of which booster brand we wanted. Plus they gave us a 10% off coupon to use grocery shopping after we were done getting vaccinated. Would definitely recommend this place for Covid or flu vaccines."