Audenn Apartments 10660 Hampshire Avenue South, Bloomington, MN 55438

"My move in experience has been less than ideal so far. Upon moving in on a Friday, I found that my stove was not working and the unit didn’t come with a microwave. Even after calling the emergency number they were unable to figure out where I would locate the breaker for my unit. I ended up being unable to cook any food all weekend and had to wait for someone to come find the breaker on Monday. Along with this, the baseboard heat in the unit was stuck on the highest setting and I spent the weekend sweating, being unable to turn it down. Moving forward from that, the shower was taking about 8 minutes to get warm enough and the slightest movement of the knobs would turn it ice cold. Fast forward to today, I went to use the dishwasher for the first time, and I came back to my kitchen covered in water. Ugh. I will say…. So far the staff have been nice, and the maintenance guys seem very kind, which is reassuring! Hoping things go up from here."

"We requested to have a door removed and to add grab bars in bathroom, which we were promised once we moved in, and were assured it would take a month at a maximum. It took 7 months before they removed the door and we’re still waiting for bath update. I would never recommend anyone to support such a terrible business management and the carelessness for disabled tenants."

"I would not suggest living here. There were numerous problems in my short time living there (1 year and 4 months). I lived there when they switched over to Audenn and so many promises were made. They spent a lot of money fixing the club house but the conditions of the building on site are terrible. This includes stains on the carpets and trash always overflowing and jammed. The apartment we moved into was the fully renovated one which soon became apparent it was a rushed turn over to charge us the most they could because it was "fully renovated." It was clear they rushed to finish this apartment as the trim wasn't fully secured in the bathrooms, there were weird yellow drips on the walls, smoke detectors were still covered up, the toilets constantly had mold in them (even after cleaning regularly), the fan in the bathroom didn't work, a silverfish infestation that was constant, plus a myriad of other issues. When putting in maintenance requests they responded in a decent amount of time but there were also times they closed the request without fixing the issue. We had many packages that were stolen, and while it was nice to have a third-party package delivery (fetch) it would have been nicer to be able to have packages delivered to my apartment. There were multiple property managers in my time there and let's just say none of them were good or cared about you as an individual. I had a tragic life event happen where I needed to move out prior to the end of my lease. I sent an email to the property manager explaining the situation and the response I received was sorry for your loss, here is our early termination process which included a $1600 fee. It was such a cold response at a time where my world had been turned upside down. This place is not worth your money, I would give it zero stars if I could. Edited to add: Cassandra B. was amazing at helping me through my personal experiences and wonderful to work with. The property manager was not."