Burning Tree Apartments 345 Burning Tree Drive, Nashville, TN 37076

"It’s getting better but I’ve been through two managements in 8 years and my pet deposit was “lost” now I’m having to pay out again plus an extra 30 a month for my lil 5 lb doggie. That’s upsetting. I sure hope this place gets better but I feel they are trying to push us Section 8 people out. I’ve been here too long and never gave them any problems. Lately I can’t get any thing fixed properly and all my appliances are older than dirt yet they want darn near $1,300 a month for a two bedroom. Also changed my lease date out of the blue. After about 6 property managers and emails that go unanswered I find all this very disturbing. I’ve been here too long to want to move. It’s home to me. I pay my rent on time, give them no trouble despite people smoking meth and crack outside my door which I caught on my cameras, and yet I get no cooperation from them. All this is highly upsetting and as stated I fear they will try and force us low income people out. People who have been here for years all because a new company has taken over. The office used to be bright and welcoming now it’s dreary and dark. There is no longer an after school program, they can’t keep good staff, and forget about your calls, being an answered even though they send out these notices and say if you have any questions, feel free to contact the office but yet when you do no one answers and when you leave a message, you’ll get no callbacks. I’m all forgiven people chances and I hope this company can turn things around but so far it’s been almost a year and things just don’t look good at all. So if you do have money and you’re not low income and you think you’re moving into a decent place rethink it, please do.."

"The apartment management doesn’t care they won’t come out and fix any of your problems and not to mention they take rent money and act like they don’t know what happen they have roaches and pest control sucks"

"The apartments are nice and spacious. Staff is courteous and timely. And most importantly they won't empty your wallet."

"The staff goes above and beyond customer service and professionalism starting with Chanel to Ry to Amy and to Debra with removing all of my doubts and expressing sincere concern for me as a tenant. They have such a thankless job, I am happy to share the goodness of this property team and I am very satisfied with the level resolution to all my requests. Thanks for listening and doing your jobs appropriately."

"The maintenance team here at Burning Tree are amazing. Even though they are very busy with their work load. They always make it a point to stop to help in any way. Just wanted to take a moment and say you never go unnoticed. You are very much appreciated."