Best Western Plus Belle Meade Inn & Suites

"My son forgot his 2 baby blankets and a stuffed animal in his bed that go everywhere with him since he was born. We checked out and flew home only to find out our mistake. I immediately called and was told nothing was found or turned in. Later a family member called back and was told they found it, but thought it was trash and threw all of it out and it was with the rest of the garbage so they wouldn’t be able to find it. My son has now lost his 2 most precious possessions because someone couldn’t make a phone call to say they found lost items in a bed where children were staying. Coming from a background in hospitality and customer service, I cannot fathom doing this to a family. I am beyond upset and irritated. My child is devastated."

"Whenever I travel, I usually stay at Best Western Inn & Suites. I don't need all the extras that come with the higher priced hotel. All I need is for the property, the building (interior & exterior) to be clean and properly maintained and the staff / management to be friendly, knowledgeable and professional. My above star scoring reflect how I found this Best Western Inn & Suites. Very satisfied."

"Clean hotel at a reasonable price. Rooms & entrance has a pleasant smell. It's not a luxury hotel, but clean. Room are very roomy. Or bathroom has a shower and jacuzzi tub. Had trouble getting the tub to start as well as stop. It was also very loud so killed any relaxation. Also sure any neighbors you have wouldn't appreciate the noise. Front desk was very professional and friendly, as was the lovely lady handling breakfast. Breakfast was typical hotel food, but was hot. Eggs/meat/potatoes, waffles. Side note: being right off the highway can be a plus and a minus. Convience being the plus, traffic noise being the minus."

"The staff was very friendly, it was a quick and easy booking process. The room and lobby were very clean and organized. Complementary Breakfast was good, taste wise and options. No smell in the room. Plenty of towels and toiletries were ok too.Overall quiet Area at night ,would definitely recommend for a night or two. Only complaint was that the coffee maker and icebucket were in the bathroom. Doesn't seem hygienic, so I didn't use."

"Hotel looked taken care & smelled clean when we walked into the lobby. We were greeted by a very nice man who checked us in w/out any issues. Room (3rd floor) was clean, frig was cold. Breakfast had a variety of items & the lady kept all items stocked. The only issue was the air conditioner. We had it set on 74 & it felt more like 77, but that would not stop me from staying here again. Felt safe when returning at night."