SpringHill Suites by Marriott Nashville Downtown/Convention Center

"Absolutely gorgeous hotel with creat amenities and location! Very kindly staff, dreamcometrue-pool! But took one star away, cause of using disposals on breakfast. Not quite green choice. Also missed veggies, fruits and rye.. lots of carbs around here!"

"Provide parking for your guest without a upcharge. Only response I receive from the desk was, "you have a nonrefundable rate on your room". Will remember for the next time. Rooms clean but not "upscale". Half-rolled bath tissue rolls is not upscale."

"Some front desk staff were friendly and awesome while others were too involved in their own conversations to help... Housekeeping was awesome!!!! Room was a little musty but I think that's from older carpeting also a huge stain on upholstered lamp which was questionable. Room was otherwise clean and well kept.... Free Breakfast was definitely a selling point and it was good. Great location."

"We stay at a lot of Marriott hotels. This one was booked for a fun weekend in Nashville. Following a fantastic night exploring the city, our morning took an unexpected turn when we were awoken by the noise of drilling and hammering at 7 am from the room above us. After promptly reaching out to the front desk, we were assured that the matter would be looked into. The drilling and hammering continued, so at 9:30am I went to the front desk to talk with the manager. The manager shrugging his shoulders said they were working on an area of the hotel above us and they shouldn't have started so early. There was no offer to have them stop until a more reasonable hour and it continued for another hour or so. Not the best experience we have had at a Marriott."

"Check-in was an hour, 1145pm and waiting for a computer to work. I stayed mid Oct and as the third guest I got the trundle bed. Better than nothing, however if the room was to be cleaned every other day by request, staff took away bedding and left me with nothing. We had requested service 3of the 7 nights, and only got it twice, so no towels or coffee restocked or garbage emptied when needed. The hottub is lovely except the bench seat is sharp textured and ruined the bum of our swimsuits, and there's a piece of tile missing which is extremely sharp edged. Breakfast was great, although waffles were only offered one day. The price of this hotel is purely based on location as there's next to no staff and services. Although there was one phenomenal gal at the desk that gave us siteseeing info, she deserves a better place to work 5****for her. I give the hotel 3***"