Best Western Plus St. Louis Airport Hotel 4576 Woodson Road, St. Louis, MO 63134

"Normally my stay experience is great, however, the last 2 visit have been not so great. I checked in, wanted to take a shower however the water pressure was super low, and could not shower. The quiet time was not quiet. The desk clerk was told about the issues and asked what do you want me to do?"

"Called from the airport for the shuttle. The driver was extremely rude and hung up on me 3 times. Very argumentative. Said he “drove by” but didn’t see me. With others standing outside how would he know which one was me? Was I supposed to dive in to the van as it was still moving? Called the front desk to complain and was met with more rudeness. Said the shuttle driver was really busy. No one else waiting on shuttle but me. No one else on shuttle but me. How busy could he be? Check in by same person was still just as rude. No greetings no pleasantries. The nicest person was the lady running the breakfast setup. Will never stay here again."

"Highly recommend! 3rd time staying here. We have used their airport shuttle everytime and left our vehicle here in the lot while out of the country for a week. All has been great. Never had to wait long for our rides. Rooms are always clean and comfortable. Keep in mind you can definitely hear all the outside commotion which is to be expected given the location. We definitely will continue pick this place everytime we travel."

"Every employee is amazing! Professional, friendly and helpful. Josh, Matty, Kitty, K, April and the girl who works overnight a few times (forgive me for not remembering her name), the housekeeping staff, and maintenance, the lovely woman who does breakfast, all of you were wonderful to my family and I. One of the best hotels I have ever stayed. I highly recommend!!!"

"I have used Best Western a lot. I have used a lot of motels.. 35 years. I have never had a alarm Preset for 6:30. Did not even check in to almost midnight. Go to sleep at 3 AM. My alarm goes off at 6:30 that I did not set. I'm awake That's one way to get people out of there room early, So they can start cleaning the rooms. I felt like I was set up to get out early."