Toyota of Clermont Parts

"Both Jesus and Kerry were very nice and extremely helpful and knowledgeable understanding about our missing parts and was able to order the parts and get them in stock the next day . We are very happy with our experience with their attitude and helpfulness."

"The service department is the worst, the lead was unprofessional and argued with me the whole time! Never will i ever be back!!!!"

"They were super nice when I bought the car and as soon as I went to service it, it was night and day! They treated me like garbage and no one ever followed up with me! Do not go to this place , just go to Toyota of Orlando! Way better customer support…"

"We have been treated with respect and professional courtesy by the supervisors, Peter and Jerrod."

"First the place is nice and big and pretty clean! But the service I received was not good at all! I personally feel that there Customer Service is really bad!!! I spoke with Danny (maybe a Supervisor) after explaining what occured he offered me a $150 credit for Toyota Service, I told him my complaint wasn't so I could get a hand out or discount but so they can be aware and be mindful of there loyal customers. And told him that, an adviser wanted to know what can be done to change my Google rating and I told him that I will not be changing my 1 star rating! All of a sudden Danny said well I don't want to take anymore of your time have a good day! So at that moment I realized he was trying to charm me so I can change my rating but when I said I wasn't going to change my rating he had nothing else to tell me. So as a word of advise if after I told him I wasn't going to change my rating and he would have said? Well I hope to gain your business back, yes it was wrong the way you experienced service and I want to show you we are a great team here but there will be days that are hiccups but regardless I will still give you Toyota Credit, and we might have to give a refresher to our staff on exceptional service but I hope you give us the opportunity to re-gain your trust along with my team here at Toyota. I would have reconsidered to change my rating based upon the attitude of the individual. But how it didn't go that way it will stay at a 1 star!!"