FastRite Autoglass LLC

"A star was born. In my windshield that is. Took a rock from and adjacent lane. I mass emailed several auto glass companies using the Yelp app Sunday morning from Miami. By time I reached Fort Lauderdale, I had a reply from Jon Laski of Fastrite Glass based in Cletmont, FL. Satellite in Coconut Creek Florida. Location did not matter much to me since they came right to my house. At the BMW dealer it would have been over $1,500 to replace my 2005 BMW M3 windshield. My final cost was a tiny fraction of that. I can't even say. John knew right off the top of his head that my convertible took a different size glass than the coupe. He knew it took a rain sensor. I was impressed with that. But I was more impressed with his price, his history and the experience level of his technicians. My technician Mike B has 22 years experience. Mike made sure that I had a brand new molding since he didn't trust the old molding. No additional fee was added to my bill. Just add a little heart emoji here. I have all sorts of tiny wires for sensors in my rearview mirror as well. Mike knew exactly how to handle all this which was like a black art to me. Amazing. Jon (one of the owners that was communicating with me) has vast experience as a former vice president of Safelight Auto Glass. He never oversold me at any point. He did assure me that glass is glass and installation is everything. I am going to have to agree with him. My experience with Fastright Auto Glass has been the best I can remember with a local company in a long time. Lifetime warranty on defects in the glass. I'm pretty sure they're going to guarantee that my rain sensor works properly. I can't get it wet(until the caulking sets up properly) to test it out for another 24 hours. But I have no doubt I did test out the dimmer in my mirror and that is working. The new glass is exceptionally clear and distortion-free. It even seems to have less of internal reflection than the old piece of glass. I found out that Carfax doesn't list windshield replacement. I bought my car with 17000 miles on it still under warranty. It was in perfect shape, but at some point it did have the windshield replaced with Safelight branded glass before I bought it. Never knew. I never cared. But it was a bit of interesting news. My technician pointed out a lump of caulking at the bottom that interfered with my windshield cowl. The new installation is much more precise. My tech has 22 years experience and it showed My rain sensor always worked perfectly. I hope that's still the case because I like that function. The brand new BMW windshield cowl that I installed two months ago fits much much better now. Tight across the entire windshield. "

"This is a late post, but I haven’t forgot. I am very satisfied with the service provided to me. I made an appointment for the technician to come. Sam showed up on time but it was raining so he was unable to replace my windshield. On the other hand, he was very caring and offered to come later or send another technician which I didn’t mind. Patrick came the second time but it was still raining. He offered for me to go to their shop. It was a little bit of a drive but worth it. They gave me a great price for the inconvenience. Tina was amazing and organized. She followed up with periodically with options due to the inclement weather beforehand. She is pleasant to talk to while waiting for my windshield to be replaced. Patrick did an amazing job. Overall they are a great company and highly recommend for great customer service and prices. Thank you!"

"I needed a new windshield for my 2016 Corvette Z06. It isn’t your typical car so I wanted to make sure it was done correctly by only the best! My buddy who is a perfectionist recommended FastRite Autoglass. Knowing that he only goes with the best I called them right up. I spoke to Jon and he took the time to tell me all about the company background and the process for changing the windshield. He also told me about their techs and their extensive knowledge and experience. Within 5 minutes Jon got my insurance setup and approved and it didn’t cost me anything! He had the windshield in stock and I was able to make a mobile appointment for the very next day where they were able to come to my work. This was also key because I have been super busy with work and taking off to get this done would have been a pain. Patrick was the tech that was assigned to me. He again explained the whole process in detail and assured me that he would take the best care of my car. His professionalism was very reassuring! I went back to work and not more than 45 minutes to an hour went by and Patrick was completely finished. The car was spotless and he even vacuumed it out for me! The quality of work and the professionalism of both Jon and Patrick were amazing. They definitely have a customer for life!"

"The Fastrite technician was awesome!! He quickly replaced our windshield, discussed the warranty, and gave us advice on how to care for our windshield. The day we filed an insurance claim we had the option to chose an appointment the SAME day or the following day which was a Saturday. I will definitely request them again if I have and other windshield issues."

"I couldn't be happier with the service I received. Called and spoke to Tina about my cracked windshield. She was friendly and explained the process. I set up the claim and repair with my insurance and scheduled the replacement for the very next day. Adam was great. Came out to my work, replaced the windshield quickly. He did a very nice job and I am completely satisfied. They even clean all your windows and vacuum out your vehicle. I highly recommend these people for their professionalism, great customer service, and quality of work."