45 Wall St

"This building would be great if Eliza wasn’t working there. If you want to live in a hostile environment move here. I have never met anyone more rude than this man. TFC should have him fired. I almost called the police because he withheld a package from me. TFC if you’re seeing this as I’ve sent an email, I used to live in this building and now I can never recommend it to anyone because you choose to hire such hostile people working for you. DONT move here. Doorman is the most important luxury in a Manhattan building, it’s pointless to live in a building with a hostile doorman. Work environments can be toxic, relationships can be toxic, don’t let your home life also be toxic. If elizah is still working here do not move in. Trust me on this one"

"Staff is great! But the building is not. We had rats coming in through the toilets, and constant smoke coming through the vents - both pot and cigarettes. Bathroom vents are supposed to draw air out, not in."

"I have lived here for 2 years now and cannot speak highly enough of the building and the staff. The facilities are excellent and the rooftop is one of the best in Manhattan. The apartments themselves are very professionally designed and all utilities work very well. In case of the rare maintenance issue, the staff are very prompt in fixing it. There’s a 24 hour Duane Reade right opposite and 3 train stations within 2 minutes walking distance. The best part about the building is the concierge staff who are friendly, professional and hard working."

"Horrible management company! They don’t care about the long standing, on time paying tenants, during this pandemic. They are offering new tenants into the building a several thousand dollar concession to rent an apartment, but not giving any concession to the current tenants. Also, there is the exact same apartment in the building leasing for almost $500 less and they refused to do anything to help the current tenants. They don’t care about people’s job losses, salary cuts, etc. Greedy, awful management!"

"I lived in 45 Wall Street for over 6 years. Prior to that, had lived in quite a few neighborhoods, moving almost every year. I finally felt like I had found a place that I loved so much, that I never considered leaving. Fast forward to me moving urgently for a job on the west coast last month- I've had the most horrendous experience exiting the building. It's completely ruined my entire living experience with the building. A building I referred numerous tenants to, even friends who wanted to take over my apartment. I relinquished the apartment to them over 3 weeks early, while I continued to pay rent through the end of my lease. Which I expected to do, no problems there. Lucky them, they got the opporunity make double rent. After living there 6 years, I had painted some walls, and had every intention of handling it from afar due to my quick move. Instead that wasn't an option, they did it as soon as I was essentially on my flight, and they charged me over $1,000. For literally 2 painted walls. I was told I was "too late"even though I was PAYING RENT STILL. An email even went to Barbara, the property manager, asking for the paint colors I needed to buy, which clearly proves my intention of handling. The service elevator is always a disaster with garbage removal and was a disaster trying to utilize for my movers. Zero flexibility. Because they were using it AGAIN during my move, I was unable to trash some unwanted furniture on my move out day. Hundreds of dollars more off my security deposit to move a completely disassembled unwanted bed frame to the trash downstairs. No flexibility on that charge either. I was told I should have abandoned it in the hallway to personally avoid charges to my apartment. After 6 years and keeping my apartment in perfect condition (which they should be renovating now regardless, painting, etc after that length of time) they essentially stole my entire security deposit over nothing and had zero flexibility to my situation or valued my long tenancy. BEWARE. New Yorker's spend way too much money on security deposits. You will not get it back here."