Papa Murphy's | Take 'N' Bake Pizza

"Tonight was an absolute nightmare. I understand things were busy due to it being Halloween but the manager and young man wrapping pizzas were condescending, rude and about as unprofessional as they could be. I ordered on-line at 3:18pm and my food was supposed to be ready at 3:50pm. I get there and the place is packed and I'm told they are running behind. No big deal. I waited and watched them bump people they know to the front, people that ordered after me got their pizzas and when I tried to talk to the manager at 4:45pm, he was so rude, he's lucky to not have ended up on floor. They obviously lost the ticket for one of my pizzas as two were done and one was missing. When I tried to explain that to him, he got belligerent all while telling me not to be rude and that they did nothing wrong. All he had to do was apologize and get me my last pizza on the fly and I would have been fine. But he talked down to me, interrupted me and (as said) was plain rude. Someone is going to lay his arrogant pompous little butt out some day. I want to complement the rest of the crew, they were doing their best under the circumstances, except the young man wrapping and handing out pizzas, he was rude and snarky too. I'll just be taking my business to a different location after this. It's a shame, since this location is only a mile from my house."

"Everyone is so nice and helpful here. I love the pizza and the service!"

"If I could rate a zero for the food, I would. I have been going to this same place for months almost weekly . Went there tonight. I ordered a family chicken garlic on original crust. Unbelievable! There was a whole different crew working. My pizza was so damn thin it was like eating off a chip! Not to mention there wasn’t enough toppings to even cover edge to edge. I had to add cheese when I got home. Absolutely p#ssed over this and I will be contacting corp with pictures. I don’t know where the other crew was at but I WILL NOT RETURN with the crew that was there!!"