Discount Tire

"They are sneaky with their pricing. If you’re getting new tires ask to see itemized pricing before you buy! They add costs that you may not need. I don't appreciate the ‘tactics’ their sales people use. I gave an extra star for speed of service."

"Finally decided to replace my 5 year old tires after one went flat. I don't drive much but even so they were getting "Dry Rot". Went to their website and ordered a set of four new tires and made an appointment (Tuesday 10:45am). When I parked my car I was immediately greeted and helped, literally felt like valet service lol. After about 15 mins they drove my car into the shop and installed the fresh tires, whole process was less than an hour. The staff was friendly and prompt. The building had ample waiting room with really comfy seats. There's a window where you can sit and see your car being worked on, the only thing missing is an ice cold beer :) Side Note: My spare tire was actually half flat and they even inflated that without me asking. Highly recommend this location!"

"I came over to Discount Tire for an 11:45 A appointment. Thinking it would be busy on a Friday, I was pleased to be informed that replacing my worn General RS tires would take only 45 minutes to replace. It’s basically the Chick-Fila of tire shops! Not to mention Tommy and Blair were very courteous throughout the process and never pushed to upsell any unnecessary services or products. Blair also took the time to explain all the installation costs and was a great communicator!"

"I have alway been a fan of Discount Tires but this time they really drop the ball. I went on 09/06/2023 to balance my tires. I get there and they charges me before service was even done I found that strange but ok paid it. Was told it would be a three hour wait, no problem with that because they do get busy. At 4 pm went to pick up my car, customer rep told me that the tire were all off balance and old weights were taken off and replace by new ones. First thing I notice wrong was that my air pressure of my tires were at 45 psi when i turn on the car, the label on the door says it should be at 38 psi. So I did not understand why they look at the label on door when they do not follow manufacture guide lines. I drove off felt vibration this time it was worst. Pull over and look at the weights and notice they only replaced weights on one side of the car. Went back and ask service rep to step out side so he can see him self that the job was not done after my car being there the entire day. Once he saw it he said the weights that were on tire must be the old ones because they are not the ones they supply. They took car into bay, while I am sitting looking through glass window I see they are trying to lift my car but they were doing it wrong car kept raising but tires still touching the floor. I immediately had to interrupt a service rep that was on the phone and told him that they are doing it wrong and if they keep on lifting it will break the air linkage that comes with truck when he saw what they were doing he immediately put the people on phone on hold and ran in the bay and told to to stop lifting it. Another customer rep had to go and show them how to lift up the car. This situation could of been much worst if I was not there to stop them from destroying my car. You can see that they were lacking experience or even worst they were not trained properly to do this job. No supervision at all or quality control if they had the car would of never left there the first time with it not being done. Also I have had many cars and tires balanced, one thing I notice is that they use the hunter high speed balancer, they put the weight on but they never did the high speed balance the second time to make sure it was done correct like other companies do. With all the competition you would thing they would try to be better then the rest. After three weeks they still have not tried to reach out or reply to the comments. This just shows how much corporate thinks about their customers. Advice to people there are other tire shops near by. It is time to close this spot down."

"I researched and purchased my tires online. The process is simple and intuitive. Set an appointment for 845 in the morning, and I arrived a few minutes early. Owen, meet me when I pulled into the parking space. He greeted me and scanned in my car. At the counter, he said four new tires usually takes about an hour. I was done in less time. The waiting room has wifi and is clean and well lit. This Mustang is my wife's baby, and I am a bit protective over it, so I casually watched the staff. They were professional and treated our car and every other car that was there with respect. I was quite happy to see the team torque all of the wheel studs! I got a real deal on 4 new tires for our car with outstanding service, too. A giant "Thank you!" to the entire team."