Hilton Club West 57th Street New York
102 West 57th Street, Manhattan, New York 10019
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About the Business
The Hilton Club West 57th Street in New York is a luxurious lodging institution situated at 102 West 57th Street. This elegant hotel offers a prime location in the heart of Manhattan, providing guests with easy access to top attractions, shopping, and dining options. The hotel boasts stylish accommodations, modern amenities, and exceptional service to ensure a comfortable and enjoyable stay for all guests. Whether visiting for business or leisure, the Hilton Club West 57th Street is the perfect choice for a memorable stay in the bustling city of New York.
Reviews
"The receptionist Angelo was extremely rude and arrogant. When we walked to him he already looked annoyed. When checking in, he asked both my husband and me swiped our credit cards several times without explaining why and how much. When we asked why we have to swipe it so many times and what is it for, he gave us an attitude. He then humiliated us by purposely talking in a loud voice to his colleague saying that we are not comfortable to pay and we are apparently on a budget. We don't mind to pay but at least we have the right to know what we are paying for. He also didn't give us the wifi password nor any explanation of the owners lounge. It was a very unpleasant experience for us. Hilton club should have high standard for their customer service, but this was unacceptable."
"The rooms in this place are good. They’re clean and in a good location. I also liked the breakfast, as I seemed to be able to get the it each day in the owners lounge which, even as a vegan, I managed to cobble together a delicious meal. The only downside to this hotel is no atmosphere or vibe of any kind as there’s no lobby bar. If you just want a bed with great location then book this place. If you want a “hotel” then look elsewhere. That said, there’s a great bar 2 doors west which makes a wicked old fashioned."
"I love this location. My husband and I spent our Honeymoon this past weekend. Room was spacious which is great! The staff was so nice and understanding. They recommended some diners for us to see and we also had a discount. We also received a complementary wine for the occasion (Honeymoon). Thank you so much for the service would 100% recommend!!"
"Firstly, a huge thank u to the incredible staff at the hotel for being warm, friendly and super helpful. Fannie, Ashley, Julius, the door staff, the housekeeping staff especially Jose & the kind and thorough Asian lady all took really good care of us and kept us feeling comfortable The hotel itself is located in a fantastic spot on the west side within minutes from most things mid town and yet not too far from downtown or uptown. The rooms are great in terms of size, cleanliness, amenities and comfort. Wish they had firmer pillows as an option. And please ensure you select a daily housekeeping service as the property is a timeshare hence not guaranteed Facilities are thin but everything is around so no biggie Will definitely say this is a great value option"
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