DICK’S House of Sport

"Plenty of brand named clothes. My grandchildren love this place. In keeping with my senior citizen budget, I always look for the great sale prices! I love that they will bring your order out to your car! No wait, call the number on the sign in the parking spot and within minutes they are out there!!"

"Let me start by saying I’m not one to leave reviews, as I realize people can have bad days. I have also worked many retail jobs, and I know how thankless it can be. (And my fiancé is a retail manager, so I understand the stresses this year with staffing issues.) However the experience I had with Andrew this evening was so appalling, I almost asked for a manager - something I have never done. The only reason I didn’t was because I didn’t want to be “that” person and holding up an already long line during holiday season. To start with, I am partially deaf, which he wouldn’t know, so I understand this first bit. I was second in line and apparently he said I can help who is next. But being deaf in one ear and partially in the other, I didn’t hear him the first time, so he had to shout so I could hear. As I started to walk over he was shaking his head, muttering, and rolling his eyes. He then started to scan my items, and two of the Patagonia hats I brought up did not have a tag on them. (I didn’t see tags on any of them, for what it’s worth). I asked what he would like me to do (should I go take a photo? Look it up online? Is he going to call someone?) and he muttered sarcastically: “what would you like me to do?” I then said “Excuse me?” And he said under his breath sarcastically “excuse me” (think a 12 year old being a brat - as sarcastic of a tone as you could imagine.) He again said “they don’t have tags”. I said, “Okay, I’m sorry, I don’t work here, what would you like me to do?” He then shook his head, muttering something, and rolled his eyes saying I can’t purchase them. I said, “I’m sorry, you’re giving me a lot of attitude right now, and I’m not sure why. You work here, and I don’t.” He then rolled his eyes again, muttered something I couldn’t make out but ended with “giviving attitude” sarcastically, so I assume he was repeating me. I said I would like to purchase them, and told him what I thought the price was based on the display. (FWIW one item I was correct, the other I was $10 over, it was $39 and I thought $49.) He kept rolling his eyes and shaking his head, saying it was ridiculous. He finally looked up the items in less than two minutes and found the pricing. I guess it was possible after all! (Sarcasm, of course it’s possible. And it was $39 and $49, I told him I thought both were $49.) I then had to ask for my receipt as he wasn’t going to give it to me, and it’s a good thing since he forgot to take off the security devices. Had I not insisted, there wouldn’t have been a receipt for me to show that I had purchased these $573 worth of merchandise. I would assume someone more helpful than him could probably have looked it up using my card info had I not had it? But I’m not sure. Maybe he should have spent less time talking back and showing how much he hates his job, and more time actually checking over the items. I’m hoping he just had a bad day, but as I was waiting at the front of the store for my cousin who was also checking out (different cashier, who was super nice, she went on and on about how nice he was. I didn’t get his name, but I think he had curly hair if I recall?) I heard him doing the same to the people behind me. If I behaved that way in any job I have ever worked, I would have been fired on the spot. I thought maybe I was going crazy until my cousin came and said she overheard everything and couldn’t believe how rude he was. The way he was talking back in that tone, and again - I’m completely deaf in one ear, only 60% in my other, so for me to hear him clearly, he had to be being intentionally loud, - rolling his eyes, and being insulting, even AFTER I said I felt like he was giving me a lot of attitude, was unacceptable. If he was having a bad day, that would have been where you stop, evaluate, and say, “I’m sorry, it’s been very stressful today”, and get your attitude in check. Not keep it going even harder."

"If I could give zero stars I would. Went there to look at golf shorts. Had a question if there were any sales as black Friday is coming up. The lady, Helena, that was working, we asked if there were any sales. She started with an attitude from the start of our conversation. Then continued to yell at us to look at the signs and that deals online are different from in store. We understood that just making sure we weren't missing a deal. She said well that's the price of the apparel and was just yelling at us when we didn't even raise our voice at her. Needless to say we left and won't be returning to this store anytime soon for our products. This is why people shop online and not in store."

"The associates were professional and understood my needs in my situation. I made some really good deals today. I’m glad I came. Despite how crowded the parking lot was a week before Christmas, I was in and out within half an hour.love my elliptical. Can’t wait til they deliver and assemble it."

"This place is really huge. They did an awesome job transforming the old Sears. Nice clean store. Lots of employees around to help and answer questions and every one was very friendly. Some things are definitely on the higher end when it comes to price given the location. I definitely recommend this place even if your not getting much just check it out. They definitely dont sell ant clothes over a size XL."