Tillys
766 Eastview Mall, Victor, NY 14564
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
766 Eastview Mall, Victor, NY 14564, United States
About the Business
Tillys is a trendy and popular clothing and shoe store located at 766 Eastview Mall in Victor, New York. With a wide selection of fashionable apparel, footwear, and accessories for men, women, and children, Tillys is the go-to destination for the latest styles and trends. Whether you're looking for casual everyday wear or something more stylish for a special occasion, Tillys has something for everyone. Come visit us at our Victor location and discover the perfect outfit to express your individual style.
Reviews
"Staff is extremely rude and talk a whole lot of mess, but not ready to back it up off the clock. Assistant manager is cool though one person in the store that does a good job and is a decent human."
"The manager was the rudest customer service employee I’ve ever met. I tried to exchange a shirt I got as a gift, but I didn't have a receipt. The manager raised her voice and talked down to me. I’ve worked in customer service for a long time and would never speak to a customer rudely for simply not knowing a policy. Online it says that exchanges can be made without a receipt. I liked Tilly’s and now I don’t ever want to shop at the Eastview location if she is there."
"Really rude staff told me they were closing in five minutes. Totally gave me the vibe like they didn’t even want me in the store or want my money clearly I’ll shop elsewhere from now on. they just lost a customer for life. Worst customer service I’ve ever seen."
"Bought a pair of Vans on line from Tillys. The suede ripped the first day when putting the shoes on. 2-3" rip across the top of the toe area. Tillys won't return them even thought they're like new. Hayden said they are not in the original condition."
"They have no written policy on store returns for PayPal purchases. I brought a skirt in to be returned and was curious as to why I couldn’t be refunded. The blond girl was extremely rude and essentially told me it wasn’t her problem and to contact customer service if I wanted. I informed her I wouldn’t trouble myself over the 18 dollars, but really appreciated the suggestion. Bye Tillys!"
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