Courtyard by Marriott New York Manhattan/Times Square
114 West 40th Street, Manhattan, New York 10018
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About the Business
Courtyard by Marriott New York Manhattan/Times Square is a modern and stylish lodging option located in the heart of New York City. Situated at 114 West 40th Street, this hotel offers convenient access to the bustling Times Square and other popular attractions in the area. The hotel features comfortable rooms, contemporary amenities, and friendly service to ensure a pleasant stay for guests. Whether visiting for business or leisure, this establishment provides a convenient and comfortable base for exploring all that the city has to offer.
Reviews
"Great location and competitive pricing on the rooms. If you can avoid driving, would highly recommend as that will easily add another $50 per day. Check in was quick and easy. The gentleman at the front desk was very friendly. The room itself had an older and worn feel to it. However, and most importantly, the room looked and felt clean. Breakfast on the weekend was 7-10am, unfortunately I left before breakfast so I can’t speak to that. Next time I return to NYC I know where I will be staying."
"My room 1702 had bed bugs in it. I woke up covered in bite marks. Found a blood stain on my sheet as well. Manager did not call me back when I alerted the front desk and got my room changed, I had to call the front desk every hour for 3 hours to even hear back. They didn’t initially offer any help and I had to ask for the self service washer and dryer fees to be reimbursed. They did not take this seriously at all despite being visibly covered in bite marks. Both rooms were really beat up and smelled bad and in general just not very clean. This was the worst Courtyard I have ever stayed in and I am a Titanium member."
"Honestly such a disappointment. Out of town for the holidays with my family and we originally booked with a much nicer Marriott. The Marriott Marquis, but after we called the Marriott line to finish the booking the lady on the line told us this is a really nice hotel for a much better price. Needless to say this hotel sucks. Paid for a city view to get a view of a brick wall. The outlets in our room at least don’t work and it’s just not what I paid for nor was promised. Staff was not the nicest nor helpful when I informed them of my problem. Basically told me that sucks there is nothing we can do. I stay at Marriotts frequently. As a Titanium Elite member I expected a lot more. Never again will I be staying at a courtyard."
"Amazing hotel! The staff from the front desk to the cleaning crew and even other workers were friendly and superb. The location is so amazing you can see Bryant park from the front door and you are a two block walk which take a few minutes no more than 5 to get to. One of the cleanest hotel rooms I've ever stayed in and I travel a lot. I typically do not leave reviews but this hotel was outstanding and I will definitely be staying here on my next visit to New York."
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