Casa Feliz

"Urgent Notice to Stakeholders/Owners of plaza feliz/casa feliz. I am very DISAPPOINTED recent towing incidents that have caused significant inconvenience and financial hardship to myself and several other. It appears that the property manager, Norma Rios, has failed to adhere to proper procedures for notifying tenants about parking sticker renewals. Furthermore, despite state law requiring 24-hour notice before towing, no such notification was provided. As a result, my car and several others were towed. We, the tenants of Casa Feliz, strongly believe that we should not be penalized for Norma Rios negligence. We are not merely assets to be exploited we represent a long-term commitment to the property and contribute to its success. We kindly request your immediate intervention to investigate this matter thoroughly and implement corrective measures. As tenants, we have fundamental rights, and it is only fair that we are not unduly burdened due to the property manager's negligence, very rude treatments in the past which many tenants agree and irresponsible behavior clearly this person doesn't think about the damage she is causing and will cause and every time I ask for a supervisor she claims she will give me the contact but just ignores it. If this issue is not resolved promptly and to our satisfaction, we will be forced to consider taking legal action, including filing small claims court. We urge you to take our concerns seriously and act swiftly to rectify this situation and reach out to me with contact information."

"Subject: Complaint Against Norma Ríos Towing Service I am writing to express my dissatisfaction with the towing services provided by Norma Ríos. My recent experience with this company was marred by unprofessionalism, as my vehicle was towed without any prior notice, causing significant inconvenience. The lack of communication regarding the towing is unacceptable and reflects poorly on the service's commitment to customer satisfaction. I believe customers should be given the courtesy of advance notice in such situations. Furthermore, the behavior of Norma Ríos herself was shockingly rude. Instead of addressing my concerns with empathy and understanding, I was met with condescension and disrespect. Such behavior is unacceptable in any service-oriented business. I strongly advise potential customers to reconsider using Norma Ríos Services, given my experience with their towing practices and the unprofessional behavior exhibited by their staff. I hope this feedback prompts a reevaluation of their customer service approach for the benefit of future clients."

"I have been discriminated against by the property manager here countless times and when I have guest over for events we are met with rude and unprofessional behavior with no regard for the concerns and needs of certain people based on ethnicity and cultural beliefs. I only give 2 stars because the staff is patient and respectful but unfortunately management is not. Highly Would not recommend."

"Dawg I got my car towed and I had a very urgent booty call to attend to not cool I missed out on some cuz of y’all not cool at all"