Nova Peak Apartments

"I was given a tour yesterday by Rose. Rose wa top notch! She answered all my questions and was very attentive. This management company made a great decision hiring Rose. She is a real asset to them. I plan on applying later this week."

"Monica is really good manager and very friendly. She helped us get a nice, clean apartment and we were able to move in quickly. Thank you Monica"

"Recently went to tour these apartments and was very disappointed and disgusted. Walked inside the apartment to see cans of of bug spray foggers everywhere, the smell was so strong I instantly got a headache. There were dead and alive German cockroaches everywhere.. on the ceiling, walls, floors, inside cabinets & imbedded in the seams of the baseboards. The window in the bedroom is a frosted window so you can’t even see out of it and the ceiling above the shower was falling apart most likely due to extreme water damage. These apartments are in a great area and would be decent to live in if there wasn’t a very obvious bug infestation."

"Andrew Lopez-Community Manager, has been very professional and helpful, since I met with him, end of June this year. I actually went it to meet Mr Ben White, the Manager, to address issues and pending work orders. Of course, to no surprise, I was told he was not there and that there was a new Management Team. With the exception of two other Managers, i.e. Ben White before Andrew and Justine (Do not know her Last name, before Ben) who patiently sat down and listened to us about things that needed to be addressed prior to their taking over. Most others gave you a condescending attitude. It had become very frustrating to live at the apartment at Nova Peak, because, during our stay of three and a half to four years, every three to six months, Management kept changing. There would be no update to the tenants about a new management taking over. As a result work order kept being pushed for the next management team to address, which never got done. This is one of the reasons, my son and I decided to move to another apartment complex. Of course, we also decided we would like an apartment with a dishwasher and washer/dryer in the unit. Andrew however has been very professional, patient and empathetic to our needs as a tenant at Nova Peak. I approached him on the 20th of July, very stressed and worried because I was not sure I was going to be able to move at the end of the month, when my lease was up. I met with Andrew to request him for either a month to month extension of our lease or a six/twelve month lease and he very patiently listened to all I had to discuss and offered to speak with his Boss, about either a transfer or a new lease at Nova Ridge or Nova Peak. He even took the time despite my visit to his office, during his lunch time, to show me the available apartments. Ever since Andrew and his Team have arrived, it has been observed that things that were long pending have been addressed and security is something tenants can rest assured about. I just want to say that Andrew is an excellent example of professionalism with empathy, which certainly makes a world of difference, to tenants. It is very evident he cares about his tenants and will do the best he can to ensure their happiness and continued stay at the Nova Apartment Complex. I wish him a very successful climb to the top of his career. Would also like to say Miriah-Wolfel Cox, is an asset to the Nova Apartment Complex. She is usually the one that answers the phone. I have to say she is very good with answering phone calls, very professional, yet polite and patient. She and ensures messages are conveyed to the appropriate Manager/Asst. Manager promptly and She even takes the time to call back with an update. I wish her all the best and hope she continues to stay with Andrew Lopez’s Management Team. I wish her success and prosperity in all her endeavors. Rosemary Fredericksen"

"I NEVER leave reviews but this place was genuinely Awful , I went through so much living here, MULTIPLE roof leaks, sink leaks both leading to mold,BUGS they say they will spray and even hang notices but never actually come spray for them, it takes months and months to get anything done and since the new management took over this summer I went to them with the issues I had with the prior management and maintenance requests never being handled and they promised it would be taken care of and nothing ever was! I eventually ended up moving out because I couldn’t use my kitchen sink ,no heat(I have a 2year old) and was hit by falling concrete going up the stairs. Not to mention this is the second time there was no heat the first time there was ice coating all my windows!"