Encino Terrace Apartments

"It sounds from the reviews like the places improved but my brother doesn't live there anymore. When he was there the staff could be rude and bullying, there was a bed bug infestation they were very slow to address, and there was a lot of bad behavior including thugs who were relatives of residents terrorizing tenants. There was a lady who just found out she had weeks to live that was harassed constantly because her car was in the front lot rather than the rear."

"I’ve lived at Encino Terrace Apartments for 4 years, so I think I have a good perspective on how this place is. The staff, especially the Manager Kristi is top-notch, friendly and effective. She and the maintenance team are always ready to help and are always available. A caring attitude is always present. Some special activities are planned on occasion. I have zero regrets on living here."

"Ive lived here almost a year and its been an awesome place to call home. The apartment manager kristie is really on top of everything and she along with her staff are positive and friendly. They care about the residents and respond to our needs when approached. I love that they give out birthday cards..and.decorate for holidays. Its a great place to live. Thanks Kristie and all the rest of the staff."

"I’ve been here just 2 1/2 months and love living here. Staff are great and very helpful. Studio apt is just the right size. There are no bed bugs because we bring our own bedding so if there are any then the individual brought them in with them. Just saying. Utilities are included so it’s easier to budget expenses."

"I have live here almost 3 years. The staff are very helpful, especially maintenance personnel who are prompt to resolve issues. (The only problem is getting management to enforce the NO cigarette smoking in the apartment policy. I can smell cigarette smoke coming through my fan vents in the kitchen and bathroom almost daily.) Great view of the City of Albuquerque, especially the balloons rising up in the morning. The city bus stop outside the building is very convenient. Lots of amenities here once this pandemic is over. I would highly recommend this place for seniors 55+ looking to find a good and safe home."