The KC High Line 929 Jefferson Street, Kansas City, MO 64105

"Moving to this apartment has had a profoundly negative impact on my life as a young, educated 23-year-old navigating through the challenges of adulthood. Despite my initial excitement for a fresh start and financial responsibility after graduating college, the experience quickly turned sour. Communication issues surfaced even before I signed the lease, with delays and unfulfilled promises adding to the frustration. Despite these warning signs, I proceeded with the lease due to the attractive location and affordability compared to Chicago. Within months of moving in, my troubles escalated when I was unexpectedly locked out of my rental payment account. Desperate to resolve the issue and maintain my financial stability, I reached out to the office repeatedly, only to be met with unresponsive staff and closed doors. This pattern of neglect persisted for months, culminating in a shocking eviction notice served to me, causing immense distress and uncertainty. Facing legal proceedings without the means to afford representation, I struggled to defend myself against mounting fees and accusations. Concurrently, my vehicle, parked in the resident parking zone, fell victim to vandalism, adding to my financial burdens and sense of insecurity. The cumulative effect of these challenges left me with insurmountable eviction costs and without a vehicle, pushing me to the brink of financial instability and homelessness. Despite my initial affection for the space, the failure of the property management team at KC High to address my concerns and provide adequate support has left a lasting impact on me. As I reflect on my departure from the apartment and encounter a new management team, I can only hope for positive changes for future residents. While the new property manager showed promise, my experience has left me scarred by the past events and financial repercussions."

"This place continues to go down hill by the day. We were just kicked out of our storage units with 10 day notice and told we can't have welcome mats or decorations on our doors. Yet, the bug problem is out of control, the lobby call box has been out of order for YEARS, and they can't even keep the hot water going. STAY AWAY."

"Can't even keep hot water running consistently for a full week. Don't care about issues and if you complain they will "educate" you on how antiquated the building, its plumbing, and its utilities are. If they're all so old and out of date then use our rent money to replace them instead of lining your pockets with it. The term slum lord would be too good for these people."

"Do not live here. You can check out the KC Tenants Union Instagram for reasons why. If you have to live here, document everything: the condition of the unit on move in, any maintenance requests, and do not sign up for automatic payments for your rent. As others have stated, your vehicle is not safe here and the parking lots don't have cameras. Also, if you ever need to escalate a complaint you will receive no response from Sentinel Real Estate Corporation which is the property management company."

"I would give this place 0 stars if that was an option. I truly can't believe how little these people care about its tenants. Maintenance requests are completely ignored. They don't respond to emails. They don't answer the phone or return messages. If you want something done you have to physically go find someone and they will act like you are completely inconveniencing them. The property manager rolled her eyes at me when I told her I had sewage coming out of my shower. This was after I had called the emergency maintenance number and put in an emergency maintenance request. My apartment was filthy when i moved in (toilet was brown, floors were dirty, everything was dusty) and things they said would be fixed before I moved in back in February still aren't fixed. They couldn't be bothered to maintain the pool over the summer and was open for about 2 weeks before the water turned dark green. They didn't close the clearly hazardous pool for another couple weeks. The tenants have formed a tenants union and the leasing company have completely ignored everything they had agreed to do/fix. My dishwasher has been broken for over a week and I still can't get a response from anyone after calling multiple times, leaving a voicemail, sending multiple emails and putting in a maintenance request. I truly hate this place and everyone that works here. Avoid this place like the plague."