Westley on Broadway 4111 Broadway Boulevard, Kansas City, MO 64111

"Moved in March of 2023. Apartment feels like a different environment ever since Ave 5 took over. With the old Lincoln management It felt like things were ran really smoothly. Shy and Rosie really went above and beyond with keeping the place running great. It's very hard trying to get a hold of management with emails and phone calls. I haven't got any new notifications on the app ever since new management took over. Don't get me wrong the place looks amazing and the amenities are great. It's just a different environment now. (Also beware of break ins, wouldn't recommend leaving anything in plain sight parking in the garage)."

"I would not move here. I moved to the Westley in June 2023 and I would’ve given it 4 stars under the previous management. Ever since new management took over it has gone down hill. There are numerous break ins to the garage and I hear many people complain about their cars getting broken in to. Security is negligible. Maintenance requests have gone from being handled in a few days to a few weeks. The amenities are no longer maintained well (No clean towels in the gym, sauna not cleaned or looked after, water machine filter never replaced.) Trash collection used to beat the same time every day and is now all over the place with their timings. The staff are friendly and pleasant but have also been difficult to get hold of in times of need. I will say the location is great if you want to be in a lively place with lots to do."

"This is officially my first review ever. The maintenance manager, Jason went so far above and beyond expectations that I would like to leave a 5-star review. From my experience, I have positive interactions with all the house staff. The receptionist, Tynee is always smiling, accommodating, and eager to help. The office manager, Felecia is very easy to talk to, she is knowledgeable of property, facilities, and operations. If Felicia does not know something, then she quickly finds out and does her best to share her knowledge with other residents. Back to Jason. My refrigerator stopped working yesterday morning and after failing to troubleshoot by the afternoon, I sought help. I made my way to the lobby to discuss the situation with Tynee; however, she was busy with giving a tour. On my way back to my apartment, I ran into Jason in the hall, told him my situation and within 23 minutes he had a replacement refrigerator for me. No questions asked, literally stopped what he was doing, and helped me. Believe me, I was beyond grateful! Luckily, none of my food spoiled. I have been a tenant here since June 2021. As a resident physician, I moved to Kansas City from Denver after matching with UMKC. The apartment complex overall has been the best apartment I’ve ever lived in. Daily, there is cleaning staff mopping and maintaining the common area, The gym is large enough to accommodate everyone during peak hours, and the dry sauna is a nice touch along with the yoga studio. There are multiple social rooms that I’ve studied in and never felt unwelcomed or disturbed. This place also has a complete dog wash with hot water. Yes, the Westly recently changed ownership and it was unfortunate to lose Shy and Rosie- they were not fired; Avenue 5 apartments relocated them to other apartment communities. The new staff is well on their way to making this building a home. After reading some of the other reviews, there are other things I would like to address. Sirens, yes there are sirens. Especially on Friday and Saturday nights (St. Luke's Hospital is 2 blocks away). The Westly is literally on the corner, in the heart of Westport. Westport is a party block and there is always a police presence- which I am thankful for since I do choose to live here and explore the local bars and restaurants. As for the Parking garage, it is unfortunate that some people’s cars have been broken into, I wouldn’t wish that on anyone (btw, my husband and I both own vehicles and park in the garage). The current managers have done things to improve security by placing magnets on exterior doors that make it harder for people to get in, and by placing metal plates on the doors located in the stairwells, leading to the hallways which make the hallway doors harder to pry open. I have also noticed security in their vehicles in the garage- granted I don’t always see them, so I can only imagine they are patrolling different areas. As far as the mail room, I’ve never had a problem with my packages being delivered. As for the shootings… the gym windows were never shot. Between my husband and I, we walk our dog around the neighborhood four times daily. Additionally, I walk to and from work for nearly every shift and we have never felt threatened or in danger of our lives. If guns are the issue, then get out and vote for change. I am looking forward to renewing my lease for the third year. Again, thank you Jason for your superb customer service. Randy"

"Lived here for a year until August and I heard they fired shy. That alone is enough for me to leave a 2 star review. Shy was the GOAT of apartment management and one of the nicest employees this sad management company has ever employed. Sounds like this place has gone down the gutter ever since she’s been fired. The amenities are nice, and the gym + sauna was a huge plus. Location is also great for the bar scene as long as you don’t mind the occasional shootings."

"The staff is super nice and accommodating, organizing social events every month. The complex is close to everything in Westport, making it a hub for social outings. Facility is always super clean and social areas are always ready to be used. So far, really enjoyed my time at Westley."