Best Western Plus New Orleans Airport Hotel

"The manager and the were very helpful. I booked a hotel because i missed my flight and they made sure to make my booking smooth and easy. The manager even was able to get me transportation to the airport earlier than the person was suppose to start pick ups. I highly recommend this hotel as the staff is very friendly, helpful, and always available. Great job!"

"Booked a four day stay at this location but ended up staying for three days because on the third night, the water was out at 7pm on Tuesday Jan. 23, 2023. We couldn’t shower/use the bathroom due to water outage. We spoke to the staff at the front desk about the water outage, the staff was very unprofessional and stated that the hotel will not be reimbursing us for the inconvenience of not having water for over 24hrs. He rudely said we call Expedia and that we still won’t be getting reimbursed anyway. When we checked out at 10:30a today January 24, 2024, there was still water outage. If you are reading this, plan to call ahead before making a reservation with them."

"Worse hotel to stay. The manager behind the desk was very rude and even threaten a young man that only ask for towels. They gave us an unclean room with sheets on the floor and all of the dresser was open. Had sex stains on the sheets. Horrible stay."

"No hot water. When I called, the front desk said she checked, heater working fine… there must be too many people having showers! Housekeeping stole $100 from my 12 yr old grandson’s wallet. He foolishly left his wallet on the end table when we went out. Front desk was worthless, didn’t know which maid worked…. In other words, too bad. They did nothing. Horrible people. Laeeq, the “manager” - even harrumphed when we asked about the shuttle. He said he was having a bad day. I told him he was making my day a nightmare. Find another way to spend $340 for 2 nights. These people are monstrous… wouldn’t even give the name of the maid."

"Great customer service. We visited the best western for a Cake and Cupcake decorating travel party. We got the chance to share more information with others about how they could become a travel agent. Then we decorated our cakes and cupcakes. The staff was very helpful and the event was very nice. As a travel agent I love the fact that we got the opportunity to visit this property so that I can refer my clients to this property. Check out my cake!!!"