Bent Tree Apartments 4350 Galbrath Drive, Sacramento, CA 95842
About the Business
Bent Tree Apartments is a charming residential community located at 4350 Galbrath Drive in Sacramento, California. Nestled in a tranquil neighborhood, our apartments offer a peaceful retreat from the hustle and bustle of city life. With spacious floor plans, modern amenities, and beautifully landscaped grounds, Bent Tree Apartments provides a comfortable and convenient living experience for residents. Our prime location in Sacramento allows for easy access to shopping, dining, entertainment, and major highways. Come home to Bent Tree Apartments and discover the perfect blend of relaxation and convenience in the heart of California's capital city.
Photos
Location & Phone number
4350 Galbrath Dr, Sacramento, CA 95842, United States
Hours open
Monday:
09:30 - 17:00
Tuesday:
09:30 - 17:00
Wednesday:
09:30 - 17:00
Thursday:
09:30 - 17:00
Friday:
09:30 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews
"Tatianna was absolutely wonderful! Will recommend bent tree apartments to anyone looking to move based on how professional, helpful, & kind she is! Not to mention how quick she was with our move in!"
"Well, I moved in February 1st, and we are not off to a good start. I will attach photos as proof. Initially the office staff was so friendly and helpful. After moving in right off the bat my apartment had so many maintenance issues it feels like it wasn't inspected at all prior to me moving in. The first time I went to use the dishwasher when I opened it, it was covered in this black mold looking stuff. EVERYWHERE. Which tells me it was not looked inside of or tested at all before I moved in. Maintenance came, tossed in some cleaning chemicals, which I had no idea what it was. I ran the dishwasher, left, and marked the job as complete. There was no follow up to see if it actually cleaned the dishwasher lol. Well that was the first time the dishwasher was ran and man it started gushing Nasty dishwasher water out of the air vent by the sink soaking all counter tops including my things. At that moment I put in a new request to fix that, and it was fixed. After running it I noticed that the pipe leading away from the garbage disposal under the sink was leaking. And where it was leaking there was green/black mold. Maintenance fixed that leak but not the mold, nor was it addressed. Shortly after that I found all of my groceries in my fridge were soaking wet. The vent from the freezer was leaking water EVERYWHERE in my fridge. That was fixed but this all just tells me that nothing was inspected before I moved in. My dryer stopped drying my clothes. I noticed the dryer vent was clogged outside leaking condensation onto my patio slider (fire hazard). I unclogged it myself and when maintenance came I let them onwo and told them the dryer is working again so they marked the job complete. HOWEVER they didn't inspect the dryer vent at all to ensure it was all completely unclogged. On Wednesday I submitted a work order for the leaking sink again. Leaking water all over the mold under the sink which was still there. That maintenance request is still unfinished today. The day I submitted it I left my front door unlocked all day but maintenance never came saying "their key doesnt work" even if that's the case the door was unlocked which tells me they didn't even try. By the way i was given two keys while moving in, only one key works. Now there is a leak from the angle stop under the sink and the mold as of today is still there. The office said it would be fixed today. I went to the office today to ask about it and Tatianna said maintenance has been in meetings, "is too busy," "I need to ask maintenance about it because she isn't maintenance" "the one tech had to go to the hospital" or something which I understand staffing shortages but this is an active leak with mold. It's been 4 days. I realized the convo was going nonwhere so I said "I don't know what you guys plan on doing about the mold" and left. While walking out of the office I called My brother who is a maintenance supervisor at a property in Rocklin with over 15 years of experience. While walking to my apartment Tatianna followed me out of the office yelling my name to stop me. I stopped and she yelled at me that "I can't record conversations in the office with me phone" I said I didn't and that I am on the phone. She said I can't be on the phone in the office either lol. So I started walking away and she yelled "do you want the mold fixed?" And I said yeah it's mold. Suenthen yells "then why are you walking away?" So I said because I submitted a work order for it like you said. I get to my apartment and am bombarded with emails stating maintenance cant complete the work because I changed the locks and said they can't enter my unit. (I never changed the locks I've only been here a few weeks and also every request I put in says they can enter.) Tatianna also said I was hostile in the office. I was not hostile and she WAS THE ONE WHO UNPROFESSIONALLY FOLLOWED ME OUT OF THE OFFICE WHEN I LEFT TO GO TO MY APARTMENT TO tell me I can't record in the office and then taunt me because apparently walking away means I don't want the mold cleaned"
"I recently had to move and had a few bad experiences with other apartments in the area. Dealing with Bent Tree apartments and SPECIFICALLY Tatianna, she was amazing!! She went above and beyond and always had the most positive attitude no matter how many times I called or emailed she always made me feel important. I’m really happy with the complex and the management. They are quick to address any concerns and it’s quiet which is nice. I would recommend the apartments to anyone looking to move"
"Maintenance is always top notch here. That terrible storm over the weekend had me stressed out. Tree debris everywhere and area not safe to walk. Sent maintenance request the next morning and within the hour they were here and handled the problem. Definitely one of the best things about living here. Great job"
"I just moved into this place. It hasn’t even been a week and everything in this apartment has fallen apart. Door knobs has fallen off the ceiling fan almost dropped and hit me in the head. There is screws sticking out of cabinets that they said that they was going to fix, but when maintenance came to look at it, all he did was shrugged his shoulders And say that it’s not an updated unit so because it’s not an updated unit you can’t be safe. We have called the office we have Corporate and we are not getting any kind of results. There’s mud trash and junk all over the apartments. My question is where is the help? When do they clean? Where is maintenance? Who is in charge of these people? Why is nothing you didn’t handled. The young lady in the office Tatiana she is very sweet young lady, and she has been helping us as much as she can, but there’s just so much that she can do."
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