Holiday Inn Express & Suites Sacramento Airport Natomas, an IHG Hotel

"Great Room and friendly staff. The room was clean, comfortable and large. The shuttle was on time, friendly and got us to the airport efficiently"

"Great experience, the rooms were nice, close to a good amount of other food places. The breakfast was great also. I just didn't like how they rushed the breakfast to be over. 20 minutes before the end time, they start shutting the doors and cleaning up. It made me uncomfortable and I don't understand it. That food is already made. Your just gonna waist it by discouraging the guest from getting what is still left. Other hotels I've stayed at encourage there guest to grab something and try to make you feel welcomed and happy first thing in the morning. Not a great way to start your day. Hurry up and get out of our way we have to clean. Everything else was great."

"This is a great hotel right next to the SMF airport. My family arrived from the San Jose area where my family just returned from a business trip. The staff went above and beyond that evening to have our Porta Crib ready so we could get some sleep. The main issue is the area is had had so much theft it is a common accurance for the staff. We woke up on October 27, 2023 to find our van windows broken with over $2500 worth of damage. When we reported this to the front desk that morning the staff said you must have left stuff in there. They then handed us a sticky note on how to report it. That was the extent of our interaction. Our van had just stayed a week at the Holliday on in San Jose and they said they prided themselves in doing there best in keeping our stuff safe and they did. I would not recommend staying in this area again."

"The front desk personnel are excellent. They are very accommodating and helpful. There was a difficult gentleman checking in the front desk ahead of me, and the front person was very polite and professional and diffused his complaint and made him satisfied. She handled it very well. If you are flying in/out of Sacramento, this is the place to stay."

"This place was great, I have to say the staff is what impressed me the most, they were courteous, helpful, and professional. They helped me with a complimentary airport shuttle which saved me a lot of time when I headed back home in the a.m. The rooms are amazing, clean, comfortable and the chairs and TV set up was great. There are many restaurants adjacent to the hotel and conveniently located to the highway. I would recommend this place to anyone and thanks again to the staff. JF"