CVS

"It's not the best practice for the pharmacist to say very loud what prescriptions you are getting filled. Talk about a HIPPA violation and not to mention an invasion of privacy with all of the people that were in line behind me. So embarrassing"

"Awful customer service. Only interested in getting back to their phones. And I guess the ruder they are with me - the sooner the conversation ends. Despite what their website says - this location can't do passport photos currently."

"Update. What the hell is wrong with CVS. Does no one care about customer service anymore? I called and verified (after another>10 min wait). They verbally said my meds would be ready >2 hours before I arrived. Upon arrival, guess what. No meds ready. Original post: After being on hold >10 min, I called back to speak to someone in the store. They said. “Only one person in the pharmacy”. What."

"Terrible pharmacy customer service. My girlfriend pulled up to the drive thru pharmacy window at 110pm. There was an elderly lady directly in front of her that was taking a long time to get her prescription filled, so she waited in the drive thru for 25 minutes for the lady in front of her to be done. As soon as she pulls up they close the drive thru and don't offer to help her. I spoke with the store manager that blatantly lied and said the lady was taking a COVID test which in fact was false. She offered no apology only to say that it's company policy for pharmacy to be closed from 130-2 even though the lady in front was being helped until 135. Completely rude and apologetic. I will never come back to this pharmacy again."

"I would caution people against getting their scripts filled at this pharmacy. My doctor sent in a script Monday, when I called to check on the status, they told me it was out of stock and they needed to order it (they said it would arrive Thursday). After calling Thursday & Friday with them saying "sorry, still not here", I decided to call the CVS corporate pharmacy line. They told me that the script had not even shipped and that I would need to call around to other pharmacies to get it filled. I had tried to make do without my medication because I thought it was a couple of days max, but now I am at a week and scrambling to try to find a pharmacy with the medication nearby. From a medical perspective, their lack of care is dangerous."