Sweetwater Home Services 1724 Cheddar Loop Road, Austin, TX 78728

"ReyJuan G. provided exceptional service during the maintenance of my water softener. His expertise and attention to detail were evident throughout the process, ensuring that the system operates at peak efficiency. I was particularly impressed with his punctuality, professional demeanor, and the meticulous care he took to explain each step of the service. Rey's work is a testament to the high standards at Sweetwater Home Services, and I believe such dedication deserves recognition. A+ experience, highly recommended!"

"Michael was great at explaining how Rain Soft products work and how they save you money. He was very thorough in going over every detail. The process of having the equipment put in our home was easy and took only 2 1/2 hours. I would certainly recommend Sweetwater and their products to any interested homeowners.."

"Sweetwater has been consistent and reliable over the many years we've had our water softener. Rey serviced our system today, and took the time to answer questions and to make sure that everything was working properly. We are very happy with the service from Sweetwater."

"Thus far the entire process has been nothing short of superior customer service. Michael Morgan’s initial Sweetwater products overview / presentation was beyond excellent; well organized, detailed, and comprehensive to the extent that it provided us with all the critical products information we needed to make a sound decision to move forward with this home improvement project. Michael was focused and prompt, without ever being overbearing or pushing us to a hasty decision; his interest was solely in giving us what we needed to know for such an important purchase. His responses to all our concerns were candid and straightforward, to include the clear financial as well as health benefits to be gained. His complete professionalism and demonstrated integrity earned our trust and significantly contributed to our desire to move forward with this investment. During products delivery and installation Michael Williams and his crew, Paul, and Isaiah, were superb. They were ready and prepared beyond all our expectations. These gentlemen were skilled professionals who readily demonstrated a sincere commitment and dedication to superior customer service and exceeded excellence in everything associated with installing our Sweetwater system. Michael thoroughly explained what had to be done, how it would be done, to include sound recommendations and advice, and then his team did it to perfection. It was very much appreciated that one of his main concerns was to not only place the system into operation, but also to ensure it was done with a total respect for completing the job and leaving our home in the same condition it was when they arrived; you could not even tell work had been done when all was complete. Michael and his team were extremely precise, detailed, proficient, and thorough; everything anyone can ever ask for in completing such a project. I am confident that what remains to be done, will be done so, at the same high standards that have been demonstrated thus far."

"We are very happy that after having multiple consults with different water treatment companies we decided to go with Sweetwater. Jeff A. is very pleasant and respectful. He spent a lot of time with us, testing our water and explaining why water treatment systems are very important. He also explained how their system works and all the next steps that would follow if we decided to go with them. He addressed all of our concerns. We didn’t feel pressured to make a decision and that made us feel at ease. It’s very obvious that he loves he job and is passionate about it. His follow up with us has been great. Jeff welcomed us to the Sweetwater family after our system was installed and even told us to add his number to our contact list for any future questions or concerns. Bryan G. is also great. The day of our system installation he addressed all of our concerns very patiently and gave us a great recommendation for the kind of kitchen faucet we wanted but weren’t aware of it existing. He was very respectful and sharp, paying attention to details. He was organized and we enjoyed his presence and personality."