Home Services at The Home Depot

"Not many people came by to help, there was one employee, Shari, who went above and beyond to satisfy us as customers. She was the only one that payed attention to us and got us exactly what we wanted. She deserves a promotion! Thank you so much Shari!"

"RUDE STAFF ALERT. I needed to have keys made and since the station was NOT self service, I waited for a staff member to help me. BOTH attendants who came to “help” acted like this was the biggest inconvenience of their lives. The one who continued to “help” was incredibly rude as he told me he couldn’t make copies of some of the keys. Apparently, explaining to me that there are different kinds of blank keys (which I didn’t know) was way beneath him. To top it all off, as I was trying to exit where there was an EXIT sign, I was told I had to walk to the other end of the store to exit. Home Depot, it’s gonna be Lowe’s for me from now on. I’m appalled at your staff’s rudeness."

"Terrible customer service. I have remodeled home. Bought 17k worth of doors. Took weeks to come in. Once in another 4 weeks to install but cant even confirm instulation date."

"Needed a chainsaw checked and repaired. Fortunately, it was simple and mostly educational. Dwight in the Renta/repair area was knowledgeable and very pleasant. We were on our way in a snap. Thanks."

"Horrible experience with recent remodel project. We ordered our bathroom cabinets and countertop from them. Almost 8 mos later the project is unfinished. The only bright spot was their designer. However their contractors are incompetent at best. They also have no single point of contact for coordinating and issue resolution. We have escalated the issue to the store manager as well as their corporate help line. Still no resolution. Think twice using their installers/contractors. You'll be left with a sub par product, bad customer service and now help from Home Depot ..."