Fidelis Westlake Apartments 12211 Summer Creek Trace Drive, Houston, TX 77044

"This place is amazing. I’ve lived here for a few months and have been nothing but satisfied. The property managers make sure that the property is always clean. They are very friendly and helpful when I have gone in the office. Some great things about the property, well insulated, dog park and wash, food truck weekly, trash pickup at your door, the pool and sitting area is amazing and the neighborhood is quiet. I could go on and on."

"Maya made my apartment search a breeze! She was helpful, accommodating, and communicative. Always responsive, she tailored options to my preferences, ensuring a seamless experience. I highly recommend Maya for an stress-free and enjoyable leasing process. Top-notch service!"

"I loveeee this property & the staff!! The staff is very helpful and kind. They’re constantly hosting community activities to get everyone involved. The grounds are always clean. I haven’t had any issues moving here and the application process was a little long, but at the time I know I wasn’t the only one that was applying, so I understand. Maintenance is very fast and after they finish a work order they leave a copy of the WO and what they did to fix the problem. The property is very quiet, except there is a train right behind us. There is also an high school with a band and when they practice I can hear them. I don’t mind though, I’m an early bird so their practices don’t bother me. Plus, it reminds me of high school pep rally’s and how much fun they were. Everyone is nice and says hi when they’re walking by. I love having access to the property amenities all on my phone. I would love to have a mailbox also, but that’s the USPS’ problem for not having the necessary supplies in stock. I have talked to the USPS office and all new builds are having the same issue. Erica showed me around and she was the first person I met. She is very nice and she explains everything very well! The property is very close to HEB and other stores so it’s very convenient. I also like how they have different food trucks come by."

"Leaving 5 stars because I don’t live here and just toured so that is all I can rate. I noticed there weren’t really many photos or videos on their website so I just wanted to upload a few for potential tenants. When I recorded I had no intent of uploading so they aren’t perfect but it does give you an idea."

"Tires and wheels stolen off my car along with 4 other cars and suv at this apartment complex. Jasmine which is the apartment complex manager/ spokes Person didn’t take any responsibility for the damage that was done. She did offer an ultimatum to get my car towed by some unqualified tow men that didn’t even come with the proper truck to tow someone’s car that don’t have tires or wheels. I repeatedly told her that my car is a performance car and it sits low and can’t just be dragged and that it would have to have tires on it in order to tow it. Then she provided some address in the email to some junk yard that was located in Orange, Texas. She didn’t even know the correct address to or could provide the correct address. She Also was well aware that my wheels were already ordered. We were waiting on a third party company that USAA uses to come out on the location to install the wheels and tires. The wheels had to be shipped and was set to be delivered on Saturday morning. Again She also knew all of this because she asked for my insurance and claim number and was in contact with them as well. Nothing else was offered then causing more of a problem and being problematic. She had the nerve to say she gave me over a week to get the car removed as if the car broke down or something we caused to have it still there. She’s really passive aggressive and also nice nasty. Moral of story don’t bring your car if you choose to move here. I know they offered others in the community who’s vehicle was vandalized some hush money."