Pinewood Apartments 5900 Greens Road, Houston, TX 77396

"Beware of these shady rental properties. I applied to this complex in November was required to pay a 300.00 deposit to apply. I was denied 3 days after applying. Told me a refund would take 30 days. I have left several messages on office voicemail no call back. It’s now mid February and I still have not received a callback or a refund. So I guess I’ll be see y’all in small claims court in the coming days."

"This place is terrifying first off management is not good at all and maintenance if you don’t catch them during business hours you out of luck money wasted ,I’ve been here since June and it been such a bad experience the amenities were not in place I had to wait 3 months before I even got a washer and dryer oh no let’s do one better this apartment was thrown together before I moved in because maintenance told me to meet the deadline for the inspection they only cleaned the parts so housing would pass it but I still have pictures were I had to clean cabinets kitchen drawers myself the oven and I show the office they were just like “ewww and sorry “ really they should have took something off my rent but nooooo then manager walks inside my apartment to put a notice on my door that should have been left on the outside unacceptable that’s not the way to do you leave it outside the door I was in the shower by the way now it’s 11 something at night and we have no WATER no notice that the water will be off oh but I bet that had a nice hot shower after work RUN!!!! don’t move here ….and no I will not call or come in the office to discuss anything please do better management!!!!!!!"

"I just moved in September 2023 and when my lease is up I am running and never coming back !! I have been having the worst experience since I have been here I am a single mom living paycheck to paycheck. My first few weeks here someone tried entering in my apartments after a month here I got my AirPods promax stolen that are not cheap either !! Last month I had my front license plate stolen and this month all 3 of my tires to my truck were sliced. I just paid rent and now I am having to come up with money to fix these tires cause I need my vehicle it’s the only one I have. Apartment office don’t do nothing when I call but say to go up with a police report after all of this I need a damn half off from my rent !! Too much things are happening here where I’m having to take out from my own pocket and still pay 1350 on time !! Having to buy some new headphone which I haven’t yet cause like I said it’s not cheap and I’ve been having those for about 3-4 years, having to buy a new license plate take off from work to make it to the courthouse and now having to pay for 3 tires on a GMC YUKON that turned out to be 240$ come on Pinewood DO BETTER cause I won’t be paying full rent next month with everything I’ve been having to go through only being here 5 months !!! DO NOT MOVE HERE !! Update - Had to call police last night to make a police report on all that’s been happening since I’ve been here and they advised me that just last year one of residents here got shot in the face by his neighbor with a shot gun and died !! If I would’ve knew these apartments were like this I would’ve never moved in !! There’s a new property manager every 3-5 months and I got no help from the new property manager and I got told was “crime can happen anywhere” BE VERY CAREFUL IF YOU ARE THINKING OF MOVING HERE !!"

"This new off staff is amazing especially Mrs.Bernell. (Ms. B). She has been exceptional when it comes to making sure things are getting done. It’s a blessing to have her someone who is willing to work with the community and for the community. Thanks Ms. B for everything!"